Care Management Education Manager

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403‑B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well‑being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 3100 E FLETCHER AVE City: TAMPA State: Florida Postal Code: 33613 Job Description Must have Care Management experience. Evaluates and manages strategic plans, developing priorities, determining structure, and defining approaches for clinical quality and outcomes. Works collaboratively with internal and external stakeholders to conduct analysis and develop key deliverables for governance and planning meetings. Presents strategic information, including analysis of existing initiatives and progress towards completion, to staff and operational leaders. Identifies and proposes potential projects aligned with strategic objectives. Analyzes performance improvement data to identify quality concerns, practice patterns, and areas for process improvement. Utilizes knowledge of standards, survey methodology, and related tools to ensure regulatory and accreditation readiness. Designs, establishes, and maintains organizational structure and staffing to accomplish goals and objectives; recruits, trains, supervises, and evaluates staff. Manages performance, coaching, discipline, engagement, and talent management of the team. Manages recruitment, retention, training, scheduling, and competence of staff; coordinates education opportunities within the system and community. Serves as a resource to the multi-disciplinary team, answering questions and clarifying guidelines; conducts routine section meetings and educational sessions. Exercises independent decision-making to identify, plan, and execute goals; adapts to departmental changes and prioritizes multiple projects. Builds and maintains relationships across multiple disciplines to achieve common goals. Other duties as assigned. Knowledge, Skills, and Abilities Expertise in healthcare systems and quality improvement processes (Required) Excellent interpersonal, writing, verbal, presentation, and communication skills. Ability to portray and characterize complex information effectively (Required) Excellent analytical and organizational skills and the ability to make decisions effectively and quickly (Required) High energy, positive behavior, and the ability to provide superior customer service (Required) Articulate communicator with effective interviewing and facilitation skills necessary to diplomatically guide multiple parties toward mutual strategic goals (Required) Effective computer skills, particularly Microsoft Office (Outlook, Word, Excel) (Required) Ability to lead and direct employees (Required) Education Bachelor's (Required) Field of Study Business, IT or Healthcare related discipline Work Experience 1+ year of experience in process improvement and project management (Preferred) 2+ years experience in a healthcare area and/or related area (Required) Experience in accreditation surveys such as Joint Commission or DNV (Preferred) Experience interacting with Medical Staff, Senior Leadership, and clinical staff (Preferred) Experience with Mind Genius, Visio, and other planning and presentation software (Preferred) Additional Information N/A Licenses and Certifications Portfolio Management Professional (PfMP) (Preferred) Physical Requirements: Physical Requirements - Pay Range: $83,699.48 - $155,693.55 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. #J-18808-Ljbffr AdventHealth Tampa