Guest Service Associate/Caregiver

Job Description

Job Description

Caregiver/Guest Service Associate

Are you looking to give back to the homeless population? Are you great at connecting with people, and able to see them for who they are? Are you looking to create a direct impact to individuals that are experiencing homelessness?

National Health Foundation is looking for a dynamic Caregiver (Guest Services Associate) to join our team at our Pico-Union location. As a Guest Service Associate, you'll be integral in providing a hospitable and safe environment in which guests experience enhanced dignity and respect. This is a real opportunity to be a part of change when working with individuals that are experiencing homelessness.

We are looking for fill the following shifts

We are excited to announce that we are looking to fill 2 vacant shifts. It is as follows:

Pico-Union

Shift 1: Monday-Friday - Monday and Friday 3p-1130p, Tuesday-Thursday 11p-730am

Shift 2: Sunday and Monday - 7a-330p. Tuesday, Thursday, & Friday 2p-1030p (Wednesday & Saturdays off)

Saturday-Wednesday 11p-730am

What You’ll Do

• Ensure safety and security of recuperative care facility.
• Respond to guest requests.
• Perform room checks on a daily basis.
• Respond quickly and accurately to potential safety threats.
• Ensure that all guests are greeted and provided with a detailed orientation.
• Maintain accurate record keeping and activity reports.
• Conduct monthly facility and equipment inspections.
• Develop rapport with guests and garner guest feedback.

What You'll Bring

• High School Diploma or equivalent required.
• Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).
• Ability to perform and prioritize multiple tasks effectively and efficiently.
• Must be able to work a schedule with five (5) eight (8) hour shifts.
• Valid CA driver’s license.
• Current CPR and First Aid certification.
• Excellent oral and written communication skills.
• Ability to communicate effectively with all levels of staff, guests, and visitors.
• Working knowledge of Microsoft Office Suite.
• The duties as described will required frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.

What You’ll Get

A collaborative, passionate team environment focused on serving the needs of our clients with dignity and respect. NHF is proud to offer a comprehensive benefits package including paid time off, 100 % covered medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee; and 401(k) plan with up to 5% matching contribution.

Who We Are:

At NHF, we do meaningful, mission driven work to improve the health of individuals and under-resourced communities by taking action on the social determinants of health. Embracing the guiding philosophy that health begins where we live, learn, work and play, the organization’s work focuses on four key areas: housing, food access, built environments and education. NHF Recuperative Care is an integral part of the county’s comprehensive plan to end homelessness. In addition to offering a safe discharge option for hospitals, our recuperative care sites serve as alternative intake centers for the housing process, to link some of our most vulnerable neighbors to low-cost care and then to permanent housing and ongoing support.

National Health Foundation is committed to fostering a fair, diverse, inclusive, and equal work environment.

National Health Foundation believes diversity, equity and inclusion is essential to accomplishing our mission and maximizing our impact. Understanding historical and current manifestations of racism and oppression will enable us to most effectively take action on the social determinants of health. As one of our core values, DEI will shape our governance, strategies, programs, operational activities and advocacy efforts. We recognize the work of DEI is a journey and our commitment is unwavering.