Patient Services Representative

Patient Service Rep Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Full Time 36 hours Hours: Monday thru Friday 8a-4:30p. Hours may vary Required Travel: Yes - Elmhurst This role includes some travel to other locations and requires flexible hours to meet operational needs What you will do: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. What you will need: High School or GED Required Associates Degree Business Administration/Management Preferred 2 Years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting Manual dexterity to operate various office machines Knowledge of health insurances, medical terminology and anatomy Strong data entry and keyboarding skills Knowledge of Microsoft Office Suite Bilingual skills A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Benefits (For full time or part time positions): Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities