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Guest Service Agent | Westin | Wilmington, DE

PM Hotel Group

Wilmington, DE

PM Hotel Group - 818 Shipyard Drive - Responsibilities: Welcome guests and manage check-in/check-out at the front desk with a professional and friendly demeanor; Provide guests with knowledgeable recommendations about local restaurants, entertainment, and events; Handle guest requests promptly and escalate issues as needed to ensure satisfaction; Operate and troubleshoot hotel front desk systems and payment processing with accuracy; Maintain a clean, organized, and professional front desk area and assist with miscellaneous duties as required

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Vacancy posted 1 day ago
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