Customer Retention Specialist - State Farm Agent Team Member

Dawn Moore Jones - State Farm Agent

Bear, DE

Job Description

Benefits:

Competitive salary
Flexible schedule
Paid time off

You May Be a Great Fit as a Customer Retention Specialist at State Farm Agent, Dawn Moore Jones office if:

Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide , making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
You're Bilingual (Spanish)

Location Address: 1303 Kirkwood Highway, Wilmington, DE 19805

At State Farm Agent, Dawn Moore Jones' Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us .

Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.

Responsibilities

Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.

Qualifications

State Farm Insurance Agent Office Experience is a HUGE BONUS!
Must have a current Property and Casualty License
Bilingual (Spanish) preferred
Effective communication and listening skills.
Must be able to obtain applicable state insurance licenses (life and health).

This is a remote position.

Apply

Vacancy posted 29 days ago

Similar jobs that could be interesting for youBased on the Customer Retention Specialist - State Farm Agent Team Member in Bear, DE vacancy

Receptionist - State Farm Agent Team Member
$13 - $18 per hour
...Administrative And Customer Service Opportunity Are... ...you! At Ray Romano State Farm, we believe your personal... ...to helping our team members grow into long-term roles... ...and improving customer retention strategies. Coordinate... ...planning Ray Romano - State Farm Agent
Suggested
Hourly pay
Work at office
Flexible hours
Ray Romano - State Farm Agent
Wilmington, DE
3 days ago
Apertura Futura: Office Representative - State Farm Agent Team Member
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative... ...- State Farm Agent Team Member. We seek an energetic... ...conversations and remarkable customer experience. If you are a motivated...
Suggested
Hourly pay
Full time
For contractors
Work at office
State Farm Agent
New Castle, DE
1 day ago
Receptionist - State Farm Agent Team Member
...Currently Licensed Applicants Only Our team works hard to reach our goals together as... ..., and rewarding, then Jim Walsh - State Farm Agency may be the right fit for you. If you... ...Forward To Speaking With You State Farm agents are independent contractors who hire their...
Suggested
For contractors
Work at office
Jim Walsh - State Farm Agent
Wilmington, DE
a month ago
Insurance Staff Position - State Farm Agent Team Member
...Insurance Staff Position - State Farm Agent Team Member Full Time in Newark, DE Position Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your...
Suggested
Full time
For contractors
Work at office
Local area
Mikebroujos
Newark, DE
3 days ago
Insurance Staff Position - State Farm Agent Team Member
$28k - $70k
...Insurance Staff Position - State Farm Agent Team Member Full Time in ELKTON, MD Position Overview Successful State Farm Agent is seeking a qualified... ...grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives...
Suggested
Full time
For contractors
Benhalley
Elkton, MD
4 days ago
Telemarketer - State Farm Agent Team Member
...representative for Tara McDonald State Farm, your creativity and strategy... ...by producers, innovate our customers experience, and strategically... ...! While promoting our team, our insurance products/financial... ...and qualify leads for agents by gathering relevant client...
Tara Mcdonald - State Farm Agent
Wilmington, DE
23 days ago
Customer Relations Representative State Farm Agent Team Member
...service. Before becoming a State Farm agent 10 years ago, I worked... ..., I lead a close-knit team of 4, where we focus... ...Description: As a Customer Relations Representative... ...State Farm Agent Team Member with Jim Walsh - State... ...Assist with customer retention strategies. Coordinate...
Work at office
Flexible hours
Jim Walsh - State Farm Agency
Wilmington, DE
1 day ago
Receptionist - State Farm Agent Team Member
...service. Before becoming a State Farm agent 10 years ago, I worked in my... ...Today, I lead a close-knit team of 4, where we focus on creating... ...exceptional service to our customers. We are currently seeking a... ...Receptionist - State Farm Agent Team Member. Our ideal candidate is...
Work at office
Flexible hours
Jim Walsh - State Farm Agency
Wilmington, DE
22 days ago
Receptionist - State Farm Agent Team Member
...DESCRIPTION: Tara McDonald State Farm is a leading insurance agency... ...exceptional service to our customers. We are currently seeking a dynamic... ...individual to join our team as a receptionist/customer... ...to apply and become a valued member of our team. RESPONSIBILITIES...
Work at office
Flexible hours
Tara Mcdonald - State Farm Agent
Wilmington, DE
25 days ago
Account Manager - State Farm Agent Team Member
$45k - $80k
...protect dreams. As a top-rated State Farm agency serving Maryland,... ...no other-for both our customers and our team. Why Work With Us? Award... ...Manager - State Farm Agent Team Member for Karen Michaels - State... ...client relationships to drive retention and growth. Conduct...
For contractors
Work at office
Local area
Flexible hours
State Farm
Newark, DE
1 day ago
Account Manager - State Farm Agent Team Member
...protect dreams. As a top-rated State Farm agency serving Maryland,... ...no other—for both our customers and our team. Why Work With Us? Award-Winning... ...Manager - State Farm Agent Team Member for Karen Michaels - State... ...client relationships to drive retention and growth. Conduct policy...
Work at office
Local area
Flexible hours
Insurancequotemd
Newark, DE
3 days ago
Insurance and Financial Services Position - State Farm Agent Team Member
$45k - $85k
...Responsive Recruiter Kenneth Brown - State Farm Agent is searching for a competitive... ...strategically turn leads into long-lasting customer relationships. As our insurance and financial... ...services position - state farm agent team member, your training in insurance products...
For contractors
Kenneth Brown
Wilmington, DE
23 hours ago
Security Patrol Agent - Overnights
$10k
...Border Patrol Agent (BPA) in the Federal Security... ...military police unit or as a member of a state or local law... ...be required. U.S. Customs and Border Protection... ...Hebbronville, TX; Ajo, AZ. *Retention Incentive* Newly... ...contraband. Performing farm checks, building...
Full time
Local area
Immediate start
Relocation
Night shift
US Customs and Border Protection
Bear, DE
6 days ago
Insurance Staff Position - State Farm Agent Team Member
...Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance... ...Position - State Farm Agent Team Member. We seek an energetic... ...conversations and remarkable customer experience. If you are a motivated...
For contractors
Ben Halley - State Farm Agent
Elkton, MD
6 days ago
Customer Service Representative - State Farm Agent Team Member
$50k - $75k
...State Farm Independent Contractor Agent Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working... ...learn computer functions Ability to work in a team environment Compensation: $50,000.00 - $75,...
For contractors
Work at office
Jim Walsh - State Farm Agent
Wilmington, DE
3 days ago
Customer Service Representative - State Farm Agent Team Member
$50k - $75k
...community, and service. Before becoming a State Farm agent 10 years ago, I worked in my family's... .... Today, I lead a close-knit team of 4, where we focus on creating a supportive... ...Overview: Are you outgoing and customer-focused? Do you enjoy working with the...
For contractors
Work at office
State Farm
Newport, DE
1 day ago
Border Patrol Agent - Experienced (GS11)
$10k
" Border Patrol Agent (BPA) – in the Federal Security... ...police unit or as a member of a state or local law... ...be required. U.S. Customs and Border Protection... ...Hebbronville, TX; Ajo, AZ. *Retention Incentive*Newly appointed... .... Performing farm checks, building checks...
Full time
Local area
Immediate start
Relocation
Night shift
US Customs and Border Protection
Bear, DE
5 hours ago
Account Representative - State Farm Agent Team Member
$38k - $60k
...Responsive Recruiter Kenneth Brown - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative - State Farm Agent Team Member, your...
Kenneth Brown
Wilmington, DE
23 hours ago
Future Opening: Insurance and Financial Services Position - State Farm Agent Team Member
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and... ...Position - State Farm Agent Team Member. We seek an energetic... ...conversations and remarkable customer experience. If you are a motivated...
State Farm Agent
Hockessin, DE
3 days ago
Customer Service Representative - State Farm Agent Team Member
$35k - $55k
...State Farm Insurance Agent State Farm Insurance Agent located in Wilmington, DE is seeking... ...oriented professional to join their team. As a State Farm team member for Ray Romano - State Farm Agent, you will build and develop customer relationships within the community...
For contractors
Local area
Work from home
Monday to Friday
Flexible hours
Ray Romano - State Farm Agent
Wilmington, DE
3 days ago
Insurance Account Position - State Farm Agent Team Member
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account... ...- State Farm Agent Team Member. We seek an energetic professional... ...conversations and remarkable customer experience. If you are a...
For contractors
Local area
State Farm Agent
Wilmington, DE
3 days ago
Insurance Account Representative - State Farm Agent Team Member
$35k - $45k
...Insurance Account Representative - State Farm Agent Team Member Full time If you are motivated by performance and want to be rewarded for... ...suited for front-office support who can handle walk-ins, customer needs, and practical agency operations, within an all-women...
Base plus commission
Full time
For contractors
Work at office
Connie Barba
Wilmington, DE
4 days ago
Insurance Account Position - State Farm Agent Team Member
$30k - $120k
Insurance Account Position - State Farm Agent Team Member Full Time in ELKTON - MD 401(k) matching ROLE DESCRIPTION Ben Halley - State Farm Agent... ...and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm...
Full time
Work at office
Benhalley
Elkton, MD
4 days ago
Insurance Account Representative - State Farm Agent Team Member
$44k - $60k
...Responsive Recruiter Kenneth Brown - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member...
For contractors
Kenneth Brown
Wilmington, DE
23 hours ago
Insurance Account Representative - State Farm Agent Team Member
$44k - $60k
...Training & development ROLE DESCRIPTION: Kenneth Brown - State Farm Agent is searching for a competitive team member who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative -...
For contractors
Work at office
Flexible hours
State Farm
Wilmington, DE
1 day ago
Account Representative - State Farm Agent Team Member
$50k - $75k
...Account Representative - State Farm Agent Team Member As Account Representative - State Farm Agent Team Member for Jim Walsh - State Farm Agency... ..., you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer...
For contractors
Work at office
Flexible hours
Jim Walsh - State Farm Agent
Newark, DE
3 days ago
Future Opening: Account Representative - State Farm Agent Team Member
...We're Hiring! Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative... ...- State Farm Agent Team Member. We seek an energetic... ...conversations and remarkable customer experience. If you are a motivated...
For contractors
Work at office
Theresa Heitter - State Farm Agent
Wilmington, DE
3 days ago
Customer Service Representative - State Farm Agent Team Member
...Description Job Description ROLE DESCRIPTION: As a Customer Service Representative with State Farm Agent Dawn Moore Jones, you will generate the kind of... ...inquiries, coordinating with other agency team members, and anticipating the needs of the community members...
Dawn Moore Jones - State Farm Agent
Bear, DE
29 days ago
Insurance Account Rep & Growth-Oriented Team Member
Kenneth Brown - State Farm Agent in Wilmington, Delaware is seeking an energetic Insurance Account Representative to join the team. This role involves developing leads, scheduling appointments, and identifying customer needs. Ideal candidates will possess sales experience...
Flexible hours
Kenneth Brown - State Farm Agent
Wilmington, DE
2 days ago
Account Manager - State Farm Agent Team Member
$50k - $75k
...Account Manager - State Farm Agent Team Member As Account Manager - State Farm Agent Team Member for Jim Walsh - State Farm Agency, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting...
For contractors
Work at office
Jim Walsh - State Farm Agent
Wilmington, DE
23 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Retention Specialist - State Farm Agent Team Member. Be the first to apply!