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Receptionist - State Farm Agent Team Member

Tara Mcdonald - State Farm Agent

Wilmington, DE

Job Description

Job Description

Benefits:

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
ROLE DESCRIPTION:
Tara McDonald State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic bilingual individual to join our team as a receptionist/customer care support.

Our ideal candidate is highly organized, detail-oriented, fluent in Spanish, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
  • Bilingual Spanish preferred
QUALIFICATIONS:  
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Apply
Vacancy posted 21 days ago
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