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Receptionist - State Farm Agent Team Member

Jim Walsh - State Farm Agency

Wilmington, DE

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I graduated from West Chester University and have built a career rooted in family, community, and service. Before becoming a State Farm agent 10 years ago, I worked in my family’s legal supplies business, where I learned the value of hard work and taking care of people. Outside of the office, I’ve been a longtime husband, father, and now grandfather, and I’ve enjoyed giving back to the community through 15 years of coaching youth football.

Today, I lead a close-knit team of 4, where we focus on creating a supportive, professional, and rewarding environment. We’re looking for candidates who want to be part of a small but strong team that values relationships, growth, and making an impact both in the office and in the community.

ROLE DESCRIPTION:
Jim Walsh - State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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Vacancy posted 1 day ago
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