Quality Assurance Associate

Job Description

Job Description

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Quality Assurance Associate role:

Minimize monetary loss of defective merchandise by identifying the most effective defect recovery process for each item.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Minimize monetary loss of defective merchandise including apparel, shoes, accessories and beauty
• Identify the most effective defect recovery process for each item – RA, Restore, Sellable Defect, Other
• Identify defects by inspecting defective merchandise of apparel and non-apparel items
• Clearly communicate with vendors regarding defective and unacceptable merchandise
• Aggressively negotiate credit or replacement merchandise for defects with vendors
• Establish and maintain rapport with vendors through positive and consistent communications
• Assist in other areas in department as needed

Required Competencies:

• To perform the job successfully, an individual should demonstrate the following competencies:
• High level of attention to detail and the ability to identify apparel and non–apparel flaws
• Hands-on approach at restoring merchandise quickly and efficiently
• Apparel construction and fabrication knowledge
• Strong communications, prioritizing, and organizational skills
• Ability to take ownership of assigned tasks and meet responsibilities without supervision
• Ability to work successfully with any personality type and be a team player
• Sense of urgency and ability to maintain performance quality under pressure

Minimum Qualifications:

• Experience working in a QA/QC, Production or Warehouse environment required
• Computer literate in Excel, Word and Email required
• Proficient in English
• Technical fashion, garment construction or fabrication knowledge preferred
• Physically capable to stand and walk for entirety of shift

Work Environment:

• While performing the duties of this job, the employee is occasionally exposed to extreme cold and extreme heat.
• The noise level in the work environment is usually moderate.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.