Customer Reliability Lead - Incident & Diagnostics
Perseus Group
Perseus Group in Redmond, WA is seeking a Customer Reliability Specialist to protect MAJIQ solutions in customer environments. You will own incidents from intake to resolution, diagnose software and data issues, coordinate cross-functional teams, and communicate clearly with customers and internal stakeholders to restore service and prevent recurrence. You will collaborate with Development, Database, Infrastructure, Product, and Customer Success to analyze logs, reproduce issues, and document #J-18808-Ljbffr Perseus Group
Vacancy posted 2 days ago
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