Director of Revenue Management

LivCor , a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more than 150,000 units in markets across the United States. 

Our business is focused on making real estate more valuable. But for us, it’s more than that. It’s people first, community always. It’s a life-filled career, not just a career-filled life. It’s doing good work, with good humans, and making a difference. It’s excellence in all its forms. Ultimately, we create great places to work, live, and grow. We do that by focusing on leaving people – and places – better than we found them.

Whew! Still with us? Cool. Let’s talk about where you’d fit in:

The Director of Revenue Management will be responsible for the management and execution of LivCor’s revenue management strategy and process, extending from pre-acquisition through to the ongoing optimization to disposition. The duties include serving as LivCor’s central pricing authority, managing the Revenue Management System and working with LivCor’s executive team to set revenue strategy and process, review performance, and monitor compliance. The DRM will also assist with project management, budgeting, forecasting, and data analysis as needed.

Only read further if you are: 

• Kind 

• Humble 

• Honest 

• Relentless 

• Smart with Heart 

You should be: 

• Authentic. You do you. Together, we’ll do something amazing. 

• A passionate person with a love for real estate and investing; and believes that helping others win is a noble cause, essential to our success. 

• An excellent team player who enjoys working with others and has strong interpersonal skills. 

• Highly motivated, energetic, and organized 

Job Description

• Lead Project Management and process improvement work related to the Revenue Management Industry 

• Develop, define and execute LivCor revenue management strategy, guidance, policies and procedures in conjunction with the VP, Revenue & Performance

• Function as a subject matter expert for revenue management

• Identify, design, and implement process improvement and process automation initiatives in support of revenue management program 

• Document current business processes and define new business processes as needed 

• Develop and execute detailed project implementation plans 

• Oversee system and process implementation, set up, and training

• Support development of key metric reporting and execution 

• Establish and maintain strong partnerships with teams across the business 

• Prepare agendas and facilitate internal/external meetings 

• Monitor and review data trends to identify revenue management opportunities 

• May assist in the preparation of annual operations budgets and periodic operational forecasts 

• Evaluate and test new Revenue Management System functionality; review configurations and adjust as necessary 

• Evaluate and test new vendor system features and functionality

• Create and maintain internal data sources and oversee process compliance 

• Develop ad hoc reporting and perform operational data mining and analysis 

• Provide regular status reporting 

• Conduct troubleshooting and problem resolution 

• Lead direct reports, including performance management, mentoring, and coaching 

Qualifications

Required: 

• A minimum of 3 years in-depth experience with revenue management tools, systems, and concepts 

• 5+ years of analytics, project management, revenue management, and/or operational experience 

• Experience managing a team 

• Intermediate / Advanced Excel skills 

• A strong work ethic, the ability to supervise, collaborate, organize, prioritize and multi-task in a fast-paced environment 

• Track record of building and maintaining strong relationships 

• Exceptional critical thinking skills and the ability to make confident business decisions under tight deadlines 

• Strong accounting and finance knowledge with an ability to understand complex economic modeling theories and systems 

• Intelligence with a keen focus on details 

• Experience using business intelligence and reporting tools 

Preferred: 

• Bachelor’s degree in a business-related field 

• Multi-family operating system experience (Entrata, Yardi, OneSite, etc.)

• Ability to adapt to change and work well in a dynamic environment 

• Ability to work outside normal business hours at times depending upon workload 

• Openness to travel occasionally, up to 1x/monthly 

Additional Information

We know that if we take care of our team everything else will fall into place. We aren’t perfect, but we will try to set very clear expectations, always let you know where you stand, and do everything in our power to help you get where you want to go. 

Our culture and values matter to us. A lot. We’re definitely not serious but we take this stuff seriously, if you get what we mean. We want a place that is an ego-free zone. A place where good people do good things together. It shouldn’t be rocket science in workplaces, but for some reason it still is? We’re absolutely determined to be different, and we think we’re doing a pretty good job at it. We have a CEO who makes fun of himself, and who will encourage you to tell him when he is wrong. In fact, he needs people to – we all do. Supportive challenge is good, it’s how we get better. We like getting better. We also love diversity, of all kinds. We need people who look, sound, speak, love, and exist differently from one another. This isn’t at the end of this paragraph because it’s an afterthought. It’s SO important to us we want it to stand out.

Right. On to the technical stuff that we know matters to you. We offer competitive pay that is commensurate with the market and relevant experience, and a full slate of benefits that even includes things like paid parental leave.

  If any of this sounds interesting, then maybe we are a fit. Life is too short to work with people you don’t like. So whatever you do, don’t make that mistake.

Base Compensation Range: 

$184,000 - $200,000 annually. This represents the presently anticipated low and high end of the Company’s base compensation range for this position. Actual base compensation range may vary based on various factors, including but not limited to location and experience. 

Total Direct Compensation: 

This job is also eligible for a discretionary bonus on an annual basis. 

Benefits: 

The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO). 

The additional total direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. 

EEO Statement: LivCor is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email View email address on us.fitly.work 

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