Manager, Practice Solutions - Litigation

Develop and execute adoption strategies for assigned technologies, the Litigation practice, and offices Understand lawyers’ and business professionals’ workflows, challenges, and priorities Identify technology use cases that improve efficiency, quality, consistency, collaboration, and client service Deliver targeted training, communications, coaching, and workflow guidance Lead or coordinate technology implementation plans, testing, launch, and post-launch support Facilitate user testing and workflow validation Serve as product owner for a portfolio of legal technology and AI-enabled applications Develop product roadmaps, gather and prioritize user requirements, and maintain a product backlog Coordinate product releases, configuration changes, testing, communications, and training Build relationships with practice leaders, attorneys, business professionals, and cross-functional teams Define and monitor adoption and utilization measures Provide updates and recommendations to the Director, Practice Solutions Collaborate with Knowledge Management, Innovation, Data Science, AI Engineering, Technology, Risk, Information Security, Talent Development, and other teams Maintain vendor relationships and coordinate vendor support, updates, roadmap discussions, and issue resolution Support product evaluations, pilots, renewals, and commercial reviews Requirements Bachelor’s degree or equivalent professional experience Three or more years of experience in change management, technology adoption, legal technology, training, or a related field Experience working in a law firm, legal department, legal technology company, or professional services environment Proven ability to guide professionals through technology and workflow change Strong stakeholder management, facilitation, training, communication, and project-management skills Ability to translate user needs into practical use cases and adoption plans Experience leading technology adoption within a law firm or legal environment preferred Experience supporting lawyers, practice groups, or geographically distributed teams preferred Formal change-management training, such as Prosci or

ADKAR

preferred Familiarity with legal technology and legal workflows preferred Experience using feedback and adoption data to improve utilization preferred Core Competencies Demonstrates expertise in technology adoption strategies and change management within legal environments, focusing on enhancing workflows and collaboration through effective training and stakeholder engagement. Highest-signal resume keywords Change Management Technology Adoption Stakeholder Management Training and Facilitation Legal Technology ATS Optimization Keywords Hard Skills Product Roadmap Development User Requirement Gathering Workflow Validation Technology Implementation Data Utilization Analysis Soft Skills Communication Collaboration Project Management Certifications & Qualifications Prosci ADKAR Industry Keywords Law Firm Legal Department Professional Services Change Management Training Tools & Technologies AI-Enabled Applications Legal Technology #J-18808-Ljbffr Jobtailor