Product Manager

Fortress is an all‑in‑one property management software, designed by property managers for property managers. Fortress allows you to construct a solid foundation for your business. Gain access to the insights you need from income and occupancy to rent trends, smart pricing recommendations, renewals, and beyond.

POSITION SUMMARY

As a Fortress Senior Product Manager, you will play a strategic role in shaping the future of our product by defining priorities, translating market and customer insights into actionable product strategies, and partnering closely with engineering, design, leadership, and go‑to‑market teams. Your responsibilities will span from discovery and roadmap planning through delivery, launch readiness, adoption, and continuous improvement.

KNOWLEDGE/SKILLS/ABILITIES

Exceptional verbal and written communication skills with the ability to influence cross‑functional partners, executives, team members, and stakeholders. Strong product strategy, prioritization, and roadmap planning skills with the ability to balance customer needs, business goals, technical feasibility, and operational impact. Advanced analytical and problem‑solving skills, including the ability to use research, data, and user insights to guide product decisions. Outstanding organizational skills to manage multiple priorities, initiatives, and deadlines while maintaining strong attention to detail. Ability to lead through influence, drive alignment, and make sound decisions in a fast‑paced, evolving environment.

ESSENTIAL JOB FUNCTIONS

Own and drive complex product initiatives, new product features, and enhancements from discovery through launch, adoption, and ongoing optimization. Develop and maintain a clear product vision, strategy, and roadmap aligned with company priorities, customer needs, market opportunities, and business outcomes. Lead discovery efforts by conducting market research, customer interviews, user research, competitive analysis, and data review to identify opportunities and validate requirements. Translate business objectives, customer insights, and operational needs into clear product requirements, user stories, acceptance criteria, and success measures. Partner closely with engineering, design, project management, customer‑facing teams, subject matter experts, and leadership to align scope, priorities, design strategy, milestones, and delivery expectations. Facilitate prioritization discussions and make recommendations based on customer value, business impact, risk, effort, dependencies, and available resources. Present product strategies, research findings, roadmap updates, designs, prototypes, and launch plans to stakeholders and leadership. Create internal enablement materials, training resources, and go‑to‑market support materials to ensure successful product launches and adoption. Monitor product performance, adoption, user feedback, and analytics to identify areas for improvement and inform future product decisions. Support agile delivery processes by partnering with engineering teams to refine requirements, clarify priorities, remove blockers, and ensure delivery aligns with product goals. Mentor and support other product team members through knowledge sharing, best practices, and collaborative problem solving without direct supervisory responsibility. Perform all other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE

Bachelor's degree in business, marketing, technology, product management, or a related field, or comparable experience preferred. 5+ years of relevant professional experience, including significant experience in product management. Experience developing product roadmaps, defining requirements, prioritizing work, and partnering with engineering and design teams.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequently sit, stand and walk. Regularly required to talk or hear. Frequently required to use hands or fingers to handle or feel objects, tools or controls. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 pounds. Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

TRAVEL REQUIREMENTS

Travel up to 10-20% of the time for events and/or in‑person meetings/trainings. Fortress Technology Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fortress Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. #J-18808-Ljbffr Socket.dev