Supervisor, Warranty Parts Center

Responsible for supervising and coordinating all Warranty Parts Center (WPC) warehouse and lab activities. Responsible for overall day-to-day warranty part center warehouse and lab operations.% of time spenton each activityPRINCIPAL DUTIES & RESPONSIBILITIES:35%1.Oversees daily operations of WPC warehouse and test lab, including scheduling and assigning of work, responding to work requests from Quality Assurance (QA) engineers, and handling of US-SA related testing issues.30%2.Executes various test programs developed by the QA engineers, including vehicle performance evaluations, vehicle modifications, reliability tests, failure duplication tests, NVH tests, component validation or durability tests, or any other US-SA requested tests.10%3.Trains all reporting WPC personnel on Isuzu policies and procedures. Verifies all applicable test methods and procedures are being followed with quality results.5%4.Performs administrative duties such as policy enforcement, record keeping, purchase requests, and input for department budgeting.5%5.Assists Field QA manager with prioritization and scheduling of required testing activities.5%6.Responsible for management of timecard control for all reporting personnel.5%7.Reviews and reports status of test schedules and results at departmental meetings.5%8.Assists Field QA manager with human resources and employee performance issues.9.Performs miscellaneous job-related duties as assigned.Reports to: Manager, Field Quality AssuranceDirect reports: WPC contract staffEDUCATION, EXPERIENCE & TRAINING:Associate’s degree in automotive related field or equivalent related experienceASE certification preferredMinimum five years of experience in automotive testing and developmentPrevious supervisory/lead experience preferredKNOWLEDGE:Extensive knowledge of basic principles to fabricate, machine, and assemble automotive partsExtensive knowledge of machining, including use of lathes, mills, 3D printers, and welding equipmentExtensive knowledge of automotive mechanicsExtensive knowledge of instrumentation (e.g. strain gauges, thermocouples, pressure transducers, etc.)Knowledge of automotive scan tools - IDSS preferredKnowledge of INCA and LabVIEW instrumentation and data collection systemsKnowledge of HAZMAT and OSHA requirements for shop environmentsSKILLS & ABILITIES:Proficient PC skills in Microsoft Office applications (Outlook, Excel, Word, PowerPoint)Excellent written and verbal communication skillsExcellent organizational and administrative skillsStrong supervisory and leadership skillsStrong problem-solving skillsStrong vehicle and component evaluation skillsGood driving record and ability to obtain and maintain DOT medical certificationPHYSICAL STANDARDS:The employee must be able to access, enter, and retrieve data using a computer. Requires frequent lifting of approximately 25-60 lbs. and heavy lifting on rare occasions. Frequent bending, reaching, crouching, kneeling, pushing/pulling, standing, and walking are necessary in the performance of job duties as well as working in hot/cold weather extremes. Exposure to dust, dirt, heat, cold, fumes, and noise. Must be available to participate in occasional travel/weekend work.Pay ScaleThe pay scale for this position is between $87,448 and $111,496. The actual compensation will be determined based on experience and other factors permitted by law.Exceptional Perks That Go Beyond the BasicsJoin a workplace that invests in your well-being—mind, body, and future:Comprehensive Health CoverageMedical, dental, vision, and fertility benefits to support you through every stage of lifeFertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception supportGenerous Time OffEnjoy a healthy work-life balance with paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal needSmart Retirement PlanningBuild long-term financial security with a 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)Peace of MindCompany-paid Basic Life and AD&D Insurance, as well as Travel Insurance, so you're covered wherever life takes youWellness ProgramAccess a variety of tools and resources designed to support your physical and mental well-beingTuition ReimbursementPursue continued education with financial support for job-related coursework, degree programs, and professional growthExclusive Employee DiscountsSave on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more #J-18808-Ljbffr Isuzu North America Corporation