Event Operations Coordinator

Job Description

Job Description

Event Operations Coordinator

RTM Business Group

Hybrid in NY, NJ, CT

Full-time

51-200 employees · Market Research

Originally posted April 2026; this is a hybrid, full-time role

Who We Are:

RTM Business Group is a professional development conferences and events company creating high-impact experiences across the EdTech, Healthcare, Government, Medical, and Banking sectors. We partner with Fortune 1000 organizations and bring together senior leaders — including the C-suite — for thoughtfully curated content and real peer-to-peer connection.

What truly sets RTM apart is our people and how we work. Our events take place in major cities across the country — Los Angeles, Austin, San Diego, Miami, Chicago, Washington, DC, and more — and our teams travel together to make them happen. This isn’t traditional work travel, it’s a shared, fast-paced, hands-on experience that builds trust, strengthens cross-department relationships and creates lasting friendships.

We’re a highly collaborative, energetic group that values ownership, accountability, and showing up for one another. We work hard, move quickly, and celebrate wins together — on the road and at home.

Why RTM:

We move fast, we travel together, and we build things that matter. At RTM, you’ll be part of a team that takes ownership of their work, supports each other across departments, and genuinely enjoys what they do. If you’re someone who thrives in a dynamic environment and wants to grow with a company that invests in its people, you’ll fit right in.

About the Role:

RTM is looking for an enthusiastic, organized, and driven Event Operations Coordinator to join our Event Operations team. In this role, you’ll manage the end-to-end logistics associated with planning, coordinating, and executing our conferences and events — from rooming lists and vendor relationships to on-site execution at our partner hotels.

We partner with major hotel brands including Marriott, Hyatt, Hilton, and IHG. You’ll serve as a primary point of contact for group rooming lists and external vendor coordination, while also collaborating closely with our Production, Delegate Acquisition, and Vendor Sales teams to ensure every attendee has an exceptional experience. This role is hybrid in NY, NJ, and CT, with 3 days per week in the office.

Who You Are:

• You love to travel and genuinely enjoy meeting new people
• You can juggle multiple projects simultaneously without dropping the ball
• You are an exceptional communicator — in writing and on the phone
• You’re a self-starter who is highly organized, detail-oriented, and committed to accuracy
• You work well under pressure and know how to prioritize competing deadlines
• You follow up and follow through — every time
• You’re comfortable with technology and pick up new tools quickly
• You’re passionate about professional development and the events world

Responsibilities:

• Plan, coordinate, and execute meetings, conferences, seminars, and special events from start to finish
• Manage all phases of event logistics through detailed communication, including meeting room layouts, hotel rooming lists, transportation, A/V equipment, event registration, and on-site execution
• Travel nationally for up to 6 events per year, typically 4–5 days per event
• Work with external vendors on A/V, entertainment, lighting, event supplies, and other event inventory needs
• Create, monitor, and manage event timelines and attendee profiles in Airtable
• Collaborate with internal teams to produce event collateral, materials, and post-event follow-up activities
• Build and maintain relationships with a diverse network of individuals, vendors, and hotel partners

Skills and Qualifications

• Ability to travel
• Bachelor's degree
• Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
• Must be proactive and have the ability to work under pressure
• Balance and prioritize multiple deadlines at once
• Exceptional follow-up and follow-through skills
• Competency with technology and ability to learn new software and applications
• Ability to quickly learn new software and applications
• Professional telephone skills and writing skills for communication with attendees

Preferred Qualifications

• Experience with Airtable, CVENT, Alchemer, or Adalo
• Prior experience working with group catering or hospitality at a major hotel brand (Marriott, Hyatt, Hilton, IHG)
• 1–2 years of experience in the hospitality industry (internship experience qualifies)

The Benefits of Working with RTM Business Group

• 15+ PTO Days
• Flexible/Hybrid work model (work from home and remote opportunities)
• Medical/dental/vision coverage
• We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility
• Pre-tax commuter benefits
• Travel to major cities (all expenses paid)
• Opportunity for lateral and vertical movement within the company, inter/intra departmentally

Salary $45,000 + Quarterly Bonuses

RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.