Senior Infrastructure Engineer

This role is responsible for the design, administration, optimization, and support of the organization's enterprise Citrix environment, which supports thousands of end users across the business. The engineer will serve as the primary technical expert for Citrix technologies, leading modernization efforts, troubleshooting complex issues, and driving performance, reliability, and scalability across hybrid infrastructure environments.

Key Responsibilities

• Architect, manage, and optimize Citrix Virtual Apps & Desktops (CVAD), Citrix Cloud, ADC/NetScaler, StoreFront, Workspace, and related technologies.
• Provide Tier 3/4 support for complex Citrix, virtualization, and infrastructure issues.
• Manage hybrid infrastructure across on-premises, Azure, and AWS environments.
• Support VMware vSphere, enterprise storage, backup/recovery solutions, and cloud operations.
• Monitor performance, capacity, availability, and security across Citrix and supporting platforms.
• Lead infrastructure modernization, cloud migration, automation, and service improvement initiatives.
• Partner with security, networking, application, and business teams to align infrastructure with organizational needs.
• Utilize automation and AI-enabled tools to improve troubleshooting, monitoring, documentation, and operational efficiency.

Required Experience

• 5+ years of enterprise infrastructure experience in hybrid cloud environments.
• Strong hands-on expertise with Citrix technologies including CVAD, Citrix Cloud, ADC/NetScaler, StoreFront, and WEM.
• Experience supporting VMware vSphere virtualization environments.
• Knowledge of Azure and/or AWS cloud services.
• Strong understanding of Active Directory, Microsoft Entra ID, networking fundamentals, security, patching, and vulnerability management.
• Experience with PowerShell, automation, APIs, and infrastructure monitoring tools.