Data Optimization Analyst

What you'll own

You will be a key member of a global team, helping Worldpay drive best in class for authorization acceptance and payment optimization for our largest strategic merchants in the LATAM region. Facilitate discussions between merchants and regional payment ecosystem participants to drive alignment on authorization optimization strategies and performance improvement initiatives. Stay current on regional payment trends, issuer practices, regulatory changes, and network requirements that may impact merchant authorization performance. Translate data insights into actionable recommendations that support merchant growth and authorization performance objectives.

Key Responsibilities

• Primary Focus: You will translate insights through data-driven storytelling and into actionable items, across internal and external stakeholders to improve authorization, authentication and routing approval rates. You will conduct high-level review of data requirements, data analysis and data visualization to support internal stakeholders with performance monitoring and generate insights for highest volume merchants.
• Data-Driven Insights & Storytelling: Translate complex data into compelling, actionable insights using clear data storytelling techniques across internal and external stakeholders. Conduct high-level data analysis and visualization to monitor performance against benchmarks, identify trends and drive merchant authorization performance uplift strategies.
• Optimization & Performance Improvement: Drive improvements in authorization, authentication, and routing efficiency through data-led recommendations. Convert analytical findings into practical, scalable solutions that deliver measurable uplifts (e.g. approval rates, revenue protection, cost reduction).
• Intake, Prioritization & Delivery: Support the intake of new optimization opportunities, including requirement gathering and prioritization. Allocate and coordinate work within the team to ensure efficient execution. Manage and track a pipeline of initiatives, documenting progress, recommendations, and outcomes.
• Stakeholder Collaboration & Issue Resolution: Work cross-functionally with Operations, Product, Technology, Data, Schemes, and Issuers to implement solutions. Communicate insights and recommendations effectively to both technical and non-technical stakeholders.

What you'll bring

• Experience 3 to 5 years of experience in a consulting, analytics, payments, merchant services, customer success, or optimization-focused role.
• Experience analyzing transaction, authorization, or payment performance data and delivering business recommendations to clients.
• Experience engaging directly with clients and presenting insights to both technical and business stakeholders.
• Payments industry experience preferred, including merchant acquiring, payment processing, ecommerce, fraud, risk, or authorization optimization.

Technical Skills

• Working knowledge of SQL for data extraction, analysis, and problem solving.
• Experience using data visualization and business intelligence tools such as Tableau or Power BI.
• Strong analytical, problem-solving, and root cause analysis capabilities.
• Ability to translate complex data findings into clear, actionable business recommendations.

Language Requirements

• Strong written and verbal communication skills in English and Spanish, with the ability to engage effectively with clients, issuers, and internal stakeholders across Latin America.
• Experience working with multinational clients and stakeholders across diverse cultural and business environments is preferred.
• Portuguese is a nice to have.
• It’s a bonus if you have experience working directly with card issuers, card networks, or acquiring institutions. Familiarity with regional payment market dynamics and authorization trends across Latin America. Experience developing optimization strategies that improve payment approval rates and merchant conversion performance.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Global Payments and Worldpay recently joined forces, and we're currently operating across two Workday application systems. We operate across North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we're there, ready to support you. For more information, visit company.globalpayments.com.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Our team of 27,000 experts is dedicated to your success. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.