Automation & Technical Support Technician
GREYSTONE DATA SOLUTIONS INC
Job Description
Job Description
About the Role:
Greystone Data Solutions Inc is looking for a skilled Automation & Technical Support Technician to join our team in Southlake, TX. This is an exciting opportunity to work at the intersection of automation technology and hands-on technical support, helping drive innovative solutions for our clients. If you're a problem-solver with a passion for technology, we want to hear from you!
Responsibilities:
- Install, configure, and maintain automation systems and related hardware/software components
- Provide technical support and troubleshooting for automation equipment and infrastructure
- Diagnose and resolve system failures, connectivity issues, and performance problems in a timely manner
- Monitor automated systems and processes to ensure optimal performance and uptime
- Collaborate with engineering and IT teams to implement system upgrades and improvements
- Document technical procedures, system configurations, and support tickets accurately
- Train end-users and staff on automation tools, systems, and best practices
Requirements:
- 2+ years of experience in automation, technical support, or a related field
- Proficiency with automation systems, PLCs, or industrial control technologies
- Strong troubleshooting skills across hardware, software, and network environments
- Experience with data systems, IT infrastructure, or technical operations is a plus
- Excellent communication skills with the ability to explain technical concepts clearly
- Relevant certifications (CompTIA, Cisco, or automation-specific credentials) preferred
- Ability to work independently and manage multiple priorities in a fast-paced environment
About Us:
Greystone Data Solutions Inc is a trusted technology partner headquartered in Southlake, TX, dedicated to delivering cutting-edge data and automation solutions to businesses across industries. Our clients rely on us for our expertise, reliability, and commitment to excellence. We foster a collaborative and growth-oriented workplace where talented technicians are empowered to do their best work every day.
Vacancy posted 2 days ago
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