Shift Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary
ZaZu Mediterranean Street Food, the next Chipotle of Mediterranean Food, is opening its second restaurant in New York City. We are looking for experienced Shift Supervisors who will lead our stall at Shaver Hall. We have over 12 stores openings planned in the next two years.

We are seeking an experienced Shift Manager to join our team!

As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the Stall runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities: 

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications: 

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills
• Food handler's certificate