Shift Manager
Wendy's - Yellow Cab Holdings
Job Description
Job Description
Join the YCH Wendy’s Team and Build a Career You’ll Love!
Are you ready to take the next step in your career? YCH Wendy’s is a growing quick service restaurant franchise. We’re committed to providing exceptional service and quality food to our customers and we’re looking for motivated employees to help us grow.
As a Shift Supervisor at YCH Wendy’s, you’ll play a key role in leading daily operations, ensuring smooth shifts, and supporting your team to deliver great food and exceptional customer experiences.
What You’ll Do
As a Shift Supervisor, you’ll:
- Train and Support Your Team : Reinforce food safety practices, coach crew members, and inspire a positive workplace.
- Oversee Daily Operations : Handle key tasks like setting up registers, preparing for busy shifts, and ensuring the restaurant is ready to open or close.
- Deliver Excellence : Work closely with restaurant management to meet quality, safety, and service standards.
- Lead by Example : Supervise, coordinate, and delegate tasks while creating a supportive, efficient environment.
- Solve Problems : Address customer feedback and operational challenges with professionalism and care.
Roles You May Take On
Open/Close Shift Supervisor :
- Oversee opening and closing duties, ensuring timely starts and smooth finishes.
- Maintain cleanliness, food safety, and prep standards while mentoring crew members to succeed.
- Foster a productive and positive work environment.
Kitchen Shift Supervisor :
- Lead kitchen operations to ensure top-notch quality and food safety.
- Guide your team in preparing Wendy’s iconic menu items to delight every customer.
- Mentor and develop team members for long-term success.
Customer Service Shift Supervisor :
- Drive a service culture that exceeds customer expectations.
- Plan daily operations and lead team huddles to align everyone with key priorities.
- Inspire loyalty by creating memorable experiences for every guest.
What We’re Looking For
- Education : High school diploma or GED.
- Experience : At least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred).
- Leadership Skills : Ability to multitask, motivate your team, and resolve customer concerns with professionalism.
- Physical Stamina : Be prepared for a fast-paced environment, standing for long periods, and lifting up to 50 lbs.
- Flexibility : Availability to work various shifts, including weekends, and to travel to different locations as needed.
- Certification : Willingness to complete ServSafe certification during training.
- Transportation : Must have reliable transportation to and from work
We’re also proud to be an equal opportunity employer , welcoming candidates of all backgrounds, including individuals with disabilities who may require reasonable accommodation.
Apply today and let’s get started!
Vacancy posted 11 days ago
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