Lead Technical Program Manager

Location New York City, NY (Hybrid - 3 days/week) Type Contract Country United States Lead Technical Program Manager Lead the execution of complex, cross-functional technology programs across multiple teams and domains. Drive delivery from inception through successful launch while removing blockers, improving processes, and keeping stakeholders aligned. We are seeking a Lead Technical Program Manager to organize and accelerate a group of related technology projects across multiple teams. You will align dependent organizations, identify and remove blockers, and create predictable delivery paths for large and complex efforts. This is a 12-24 month contract role based in New York City with hybrid flexibility (3 days/week on-site). Responsibilities Organize and accelerate related technology projects across multiple teams, aligning dependent organizations and removing blockers to find the path forward in challenging situations Create mechanisms to effectively report out and control execution; recognize complexity and build predictable delivery paths for large and/or complex efforts Measurably improve, streamline, and/or eliminate excess processes; utilize cross-organizational mechanisms to drive continuous improvements Drive execution of outcomes from inception through successful delivery across the full stack of services/domains or outcomes spanning multiple teams and enterprise integrations Serve as the first point of contact and source of truth for project status, providing the right information and data to the right audience at the right time Understand business strategy and design approaches within product, program, or domain with depth to be credible and effective with teams; competently represent team services Stay abreast of the evolving technology landscape and ask the right questions to evaluate design strengths and weaknesses (scalability, latency, security, performance, data integrity, etc.) Work with ambiguity and limited guidance; get projects in motion or transform entropy into calm, predictable delivery patterns Transform raw thoughts into clear, concise communications and instructions for teams; communicate with confidence 3+ levels up Work directly with external technology providers to identify opportunities to be faster, better, and cheaper Understand the needs of engineers and technical operations teams who build, maintain, and operate services and technical assets Regularly review metrics and proactively seek new and improved data/mechanisms for visibility to keep your program aligned with organizational objectives Play an active role in mentoring and recruiting others Key Experiences Anticipate bottlenecks and adequately factor in contingency for unplanned delays Determine if success metrics are in place and define them if needed Recognize discordant views and take part in constructive dialog to resolve them Continuously assess development processes, test plans, and operations; work with teams to improve concurrent project delivery Streamline and/or eliminate excess process in architecture, production operations, or business areas where the same efforts or issues repeat year-over-year Expert-level proficiency with Scrum delivery #J-18808-Ljbffr