Receptionist
AMERICAN FLOOD RESPONSE
Job Description
Job Description
Benefits:
- 401(k)
- Employee discounts
- Paid time off
- Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
- M-F 7:30 AM -4PM
- Answer incoming phone calls and direct them appropriately.
- Greet customers, vendors, and visitors in a friendly and professional manner.
- Schedule appointments and coordinate emergency service calls.
- Create and maintain customer files.
- Assist with insurance claim documentation and paperwork.
- Receive and distribute mail, packages, and deliveries.
- Manage office supplies and maintain an organized front office.
- Coordinate with technicians regarding schedules and job updates.
- Follow up with customers regarding appointments and project status.
- Assist with invoicing, collections, and administrative tasks.
- Respond to emails and customer inquiries promptly.
- Maintain confidentiality and professionalism at all times.
- Perform additional administrative duties as assigned.
- Previous receptionist, administrative, or customer service experience preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient with Microsoft Office (Word, Excel, Outlook).
- Ability to learn new software quickly.
- Professional appearance and positive attitude.
- Reliable transportation and punctual attendance.
- Experience in the restoration, construction, property management, or insurance industry is a plus but not required.
- Friendly and professional demeanor.
- Strong work ethic and willingness to learn.
- Ability to remain calm under pressure.
- Excellent problem-solving skills.
- Team player with a positive attitude.
- Attention to detail and accuracy.
- Self-motivated and able to work independently.
Vacancy posted 14 days ago
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