Customer Service Representative

Customer Service Representative

Now hiring for a Customer Service Representative Location: Hillsboro, OR Pay Rate: $24.00 $32.00 per hour Schedule: Monday-Friday 8 am-5 pm Your Next Chapter Starts With "Hello." Looking for Customer Service Representative jobs in Hillsboro where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

The Customer Service Representative provides superior customer relations and inside sales support to strategic customers and management, leading to increased sales at target margins. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties:

• Responds to all product inquiries, including requests for quotation samples, technical support, or backlog issues.
• Serves as the company focal point for customer inquiries and interaction.
• Follows departmental procedures for creating a profitable quote or sample request responses.
• Proactively and regularly follows up on all significant business opportunities and prepares a weekly update of status.
• Works closely with sales as needed to provide superior customer satisfaction in all aspects of vendor/customer relations.
• Maintains complete and up-to-date quote history and follow-up files.
• Focuses on closing new orders and meeting division monthly and quarterly booking goals assigned by upper management.
• Attend production meetings and provide customer commitments.

Education Requirements:

• High school diploma or GED required. Additional customer service, business, or office training is beneficial.

Experience Requirements:

• Strong verbal and written communication skills.
• Ability to provide professional, courteous, and solution-focused customer service.
• Experience using computers, business software, and data entry systems.
• Excellent organizational skills with the ability to manage multiple priorities.
• Commitment to professionalism, accuracy, and customer satisfaction.
• Proven Microsoft Office Suite skills.
• Demonstrated excellent oral and written communication skills.
• Display a high degree of accuracy and have exemplary attendance.

Preferred Qualifications:

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.

Physical Capabilities:

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits:

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." Staffmark, Customer Service Rep

Your voice is your superpower. Put it to work Apply today.