Office Administrator/Receptionist

Join our SERVPRO® Franchise as an Office Administrator. In this role you will support the team by managing administrative tasks, handling customer and crew communications, and ensuring smooth operations. Benefits Competitive salary Dental insurance Health insurance Vision insurance Paid time off Training & development Opportunity for advancement Primary Responsibilities Complete internal job file quality reviews Handle inbound and outbound telephone communication Prepare estimates and billing invoices Coordinate crew and job scheduling Perform basic accounting functions such as A/R Assist in employment recruiting activities Office administrative duties, including preparing email and written correspondence Perform detailed and accurate data entry Assist other departments, as needed Position Requirements 2+ years of administrative or office‑related experience Experience with billing, quality assurance, and scheduling a plus Experience in service industry environment a plus Polite, confident, and excellent customer service skills, including listening and questioning skills Excellent organizational skills and strong attention to detail Capacity to work in a fast‑paced, team‑oriented office environment Proficient in Microsoft Office (Outlook, Word, Excel) Ability to learn new software, including Xactimate® and proprietary software Minimum of HSD/GED Ability to successfully complete a background check subject to applicable law Hours 40 hours per week, flexible to work overtime when required Ability to handle emergency phone calls after hours on a rotating basis, one week per month Office hours Monday‑Friday, 7:30 am – 4:30 pm Pay Rate Competitive pay based on experience. Compensation: $18.00 – $20.00 per hour. SERVPRO of Upper Bucks, NW Hunterdon County is an EEO M/F/D/V employer. Each SERVPRO® Franchise is independently owned and operated. #J-18808-Ljbffr