Shift Supervisor

Job Description

Job Description

Evergreen Market has been serving Washington communities with care, curiosity, and pride since our early days in cannabis retail. Today, we are proud to be a trusted neighborhood resource, not only for the guests who shop with us, but for the team members who help bring our stores to life. Our values of empathy, passion, integrity, and community guide how we show up every day. We believe in meeting every guest where they are, creating an unrivaled cannabis experience through excellent service, thoughtful education, quality products, and a positive environment where everyone feels welcome.

As a Shift Supervisor in our Auburn store, you're the on-floor leader who keeps the store sharp, compliant, and customer-ready-while backing up the Store Manager and helping Budtenders thrive. This supervisor role matters because your steady decisions protect the guest experience, the team, and the business.

 

Key responsibilities:

• Run opening/closing routines and keep daily operations on track
• Lead the sales floor and elevate service during peak traffic
• Manage tills, cash drops, and basic money handling with precision
• Coach Budtenders in the moment; delegate tasks and reinforce SOPs
• Calmly handle escalations and resolve issues professionally
• Maintain a clean, safe, secure environment and meet LCB requirements

Required skills/experience:

• 2+ years in retail/sales; leadership or shift lead experience preferred
• Accurate cash handling, POS comfort, and Microsoft Office proficiency
• Strong communication, follow-through, and independent decision-making
• Passion for cannabis and flexibility for nights/weekends/holidays

Rewards That Hit

• Medical, Dental, and Vision coverage
• Paid Time Off to recharge
• Employee Discounts on products
• Pay: $22.00–$24.50/hour plus tips

 

Experience That May Transfer Well

This role may be a strong fit for candidates with experience in cannabis retail, customer service, team leadership, shift supervision, coaching, training, cash handling, opening and closing procedures, POS systems, inventory control, compliance, age verification, de-escalation, merchandising, or creating a welcoming guest experience.