eDiscovery Project Delivery Operations Specialist, Third Shift

Ediscovery Project Delivery Operations Specialist, Third Shift

A leading eDiscovery technology and consulting firm headquartered in Washington, DC is seeking a seasoned Senior eDiscovery Project Manager to provide third shift support for the Client Services organization. This role is designed for an experienced eDiscovery professional who can independently manage sophisticated workflows, troubleshoot issues, make sound decisions, and keep critical work moving during overnight hours. The qualified candidate will receive a structured daily handoff from the Client Services team and assume ownership of assigned projects and priorities throughout the overnight shift. Because there will be limited overlap with the daytime team, this position requires a highly collaborative professional who is also comfortable operating autonomously, exercising judgment, solving problems, and determining when escalation is necessary.

Duties of the Position:

• Third Shift Ownership and Handoffs
• Project and Client Management
• Relativity Administration and Technical Execution
• Third Shift Operating Expectations

Experience & Qualifications:

• 5+ years of Relativity administration and eDiscovery project management experience, with demonstrated expertise managing complex litigation support matters.
• Relativity Certified Administrator certification.
• Advanced knowledge of Relativity and the ability to independently administer sophisticated workflows. Knowledge of both RelativityOne and Relativity Server is required.
• Expert understanding of the Electronic Discovery Reference Model and significant experience working across the litigation lifecycle.
• Demonstrated ability to independently assess problems, identify solutions, make sound decisions, and move work forward with limited oversight.
• Strong judgment and the ability to distinguish between issues that can be independently resolved and those requiring escalation.
• Exceptional organizational and prioritization skills, particularly when managing multiple matters with competing or time sensitive deadlines.
• Strong written communication skills, with the ability to clearly document decisions, actions, issues, and outstanding items to support seamless transitions between shifts.
• Ability to communicate effectively and tactfully with technical and nontechnical stakeholders, including attorneys, client support teams, and internal personnel.
• Experience troubleshooting applications and clearly communicating issues and resolutions to appropriate support teams.
• Collaborative mindset and the ability to function as part of a broader Client Services organization despite limited daily overlap with daytime team members.
• High degree of accountability, ownership, initiative, and attention to detail.
• Ability to remain effective under pressure and confidently manage time sensitive work without continuous supervision.
• Proficiency with Windows operating systems and the Microsoft Office product suite.

The following skills are preferred but not required:

• Relativity Specialist certifications, including Relativity Expert or Relativity Master status.
• Experience with basic scripting in XML, Java, or HTML.
• Experience supporting complex, high volume, or deadline intensive litigation and regulatory matters.
• Prior experience providing overnight, after hours, global operations, or other limited supervision eDiscovery support.

Salary Range: $125,000.00 - $150,000.00

About Contact: Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you.