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Technical Support Specialist: Customer-First Troubleshooter

JobNimbus

JobNimbus is seeking a Technical Support Specialist to be the guide contractors need when the road gets rocky. You will troubleshoot software issues, share best practices, and ensure every user who reaches out leaves better equipped than when they arrived. You will handle live chats, calls, and emails, hit your resolution targets, and collaborate cross-functionally to improve the product and customer experience. #J-18808-Ljbffr JobNimbus

Vacancy posted 3 days ago
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