Technical Support Specialist: Customer-First Troubleshooter
JobNimbus
JobNimbus is seeking a Technical Support Specialist to be the guide contractors need when the road gets rocky. You will troubleshoot software issues, share best practices, and ensure every user who reaches out leaves better equipped than when they arrived. You will handle live chats, calls, and emails, hit your resolution targets, and collaborate cross-functionally to improve the product and customer experience. #J-18808-Ljbffr JobNimbus
$54k - $80k
...Hybrid Job Overview The Technical Support Specialist provides technical support to a... ...of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex... ...5pm CST with meal break for the first 3 months of onboarding...CustomerContract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift- ...the road gets rocky. As a Technical Support Specialist at JobNimbus, you are on the front lines of our customer experience, the person who... ...confusion into clarity. You will troubleshoot software issues, share best... ..., not the ceiling. Your First 90 Days In your first 30...CustomerFor contractors
$54k - $80k
Job Overview The Technical Support Specialist provides technical support aligned with a specific... ...of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex... ...5pm CST with meal break for the first 3 months of onboarding Obtain...CustomerContract workMonday to FridayFlexible hoursShift workAfternoon shiftEarly shift$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated... ...and service requests, performs basic troubleshooting, and resolves common end-user issues under...CustomerContract workWork experience placementWork at office- ...MissionProvide internal IT support functions to support Filevine... ...to our end-users, so having customer service at the forefront of... ...shipping logisticsAssisting with first-day IT onboarding... ...helpdesk systemsExperienced with troubleshooting AV and conferencing equipmentAbility...CustomerFull timeTemporary workWork at officeRemote work
$50k
...Role We are seeking a skilled and customer-focused Technical Support Representative to join our Technical... ...networking environments, as well as troubleshooting residential and business video... ...communication skills, and a customer-first mindset. This individual will work...CustomerWork at officeMonday to FridayShift work- ...at the hub of the action - troubleshooting computers, creating... ..., and providing essential support to our dynamic team. This... ...Analyst, you will provide first-level technical support for all issues reported... ...Experience in a site-based customer service environment preferred...CustomerFull timeTemporary workPart timeWork experience placementCasual workSeasonal workLocal areaRemote workWeekend work
- ...reducing cost and increasing customer satisfaction. Our Values... ...mistakes along the way. People First - We communicate with honesty... ...serves as the first line of technical support for Doma employees, ensuring... ..., email, Teams, and phone. Troubleshoot and resolve Tier 1 issues related...CustomerFull timeContract workTemporary workRemote work
- ...that should be able to transact with customers everywhere. Anrok eliminates this... ...Ventures. Anrok is hiring a Technical Support Specialist to be on the front line of our customer... ...detailed bug reports, and work together to troubleshoot and resolve technical problems....CustomerWork at officeWorldwideHome officeFlexible hours3 days per week
$18 per hour
...associates and vendors, and providing the technical support and customer service needed to solve requests.... ...technical issues and problems Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads,...CustomerHourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work- ...IT Help Desk Technician I to join our on-site team in Utah. You will be the first point of contact for staff IT issues, handling Tier 1 troubleshooting and providing friendly, reliable support to keep daily operations secure and efficient. Responsibilities include handling...
$135.2k - $306.4k
...success, and influencing technical strategies across... ...from ambiguous product, customer, and security requirements... ..., and production support. • Architect for reliability... ...• Establish agentic-first engineering workflows... ..., and production troubleshooting. • Experience with cloud...CustomerTemporary workFlexible hours- Relativity is hiring a Technical Support Specialist to diagnose, troubleshoot, repair and debug complex software and networked systems for a diverse set of customers. You will handle tickets, use Salesforce, and provide clear updates to clients with phone and email communications...CustomerMonday to FridayShift work
- Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, repair, and debug complex software and networked systems. You’ll handle tickets... ...and SQL knowledge while delivering outstanding customer service. This 4x10-hour shift role (Sat, Sun, Tue,...CustomerRemote jobShift work
- ...environmental impact and supporting social causes that... ...This role serves as the first point of contact for... ...across the organization. Troubleshoot and resolve user... ...contractors to resolve technical issues and improve business... ...communication and customer service skills. Ability...CustomerFor contractorsWork at office
$20 - $23 per hour
Title Technical Support Specialist I Hours Full-time, 7:00 AM - 4:00 PM MST Location... ...flexibility) Reports to Customer Service Manager,... ...I, you'll help customers troubleshoot BioLite and Goal Zero products... ...own customer issues from first contact through resolution...CustomerHourly payFull timeRemote work$55k - $60k
...everything we do. Our Flex Support team builds and... ...team, you will empower customers by maintaining the vital... ..., you will analyze technical challenges, resolve system... ...issues Analyze and troubleshoot the Flex Computer Aided... ...are proud of our people-first and community-focused...CustomerRemote workRelocationFlexible hours- ...Desk Technician I serves as the first point of contact for technical support across the organization. This role... ...technical issues, providing excellent customer service, and supporting daily IT... ..., phone, chat, or in person. Troubleshoot and resolve Tier 1 issues...CustomerWork at office
- ...seeking an IT Help Desk Analyst to serve as the first line of support for technical issues. This role will troubleshoot and resolve Tier 1 issues and manage onboarding... ...for employees. Strong communication and customer service skills are required, along with a solid...Customer
$25 - $26 per hour
Technical AIO/SEO Specialist# Technical AIO/SEO SpecialistBack To Jobs... ...optimization initiatives.* Support landing page... ...to SEO.* Experience troubleshooting technical website issues... ...a place where both customers and associates feel... ...off, starting your first day* Paid holidays*...CustomerHourly payFull timeWork at officeLocal areaWork from home- ...lasting impact every day.As Technical Specialist Sr., - Automation, you will provide programming, troubleshooting, training and commissioning... ...initiative, anticipating customer needs and crafting innovative... ...maintenance, reporting and support for AssetCentre and other...CustomerFull timeWork at officeRelocation
- ...Lake City, UtahCustomer Success - Chat Support /Full-time /On-siteFilevine is a Legal AI... ...SummaryThe Email Support team works with customers to solve their day to day issues, thus... ...customer. We are looking for empathetic, technically skilled problem solvers with a knack for...CustomerFull timeTemporary workWork at office
- ...seeking an intermediate-level Technical Support Representative with... ...experience supporting external B2B customers using physical hardware... ...connectivity, SQL database troubleshooting, and system integration. It... ...coverage starting on your first day of employment, including...CustomerFull timeLocal areaRemote workWorldwideShift work
- ...service desk and operational support role within the IT... ...Policies and procedures:1. Tier 1 Technical Support* Respond to service... ...timely and professional manner.* Troubleshoot and resolve common hardware,... ...-up.1. User Assistance and Customer Service* Provide friendly, clear...CustomerWork experience placementInternshipWork at officeLocal area
- ...Customer Support Technician – Utah Customer Support Technician – Utah... ...with the Customer Service Specialist to recommend and follow up... ...involves instruction in the technical aspects of the company technologies... ...repairs, fault-finding, troubleshooting and warranty work. Major...CustomerWork at officeWork from homeFlexible hours
$20 - $25 per hour
...Global is seeking two Help Desk Support Specialists to join one of the world's... ...which provides mission-critical technical support to employees across the... ...excellent opportunity for a customer-focused IT professional who enjoys troubleshooting technical issues, working in a...CustomerContract workWork at officeRemote work- ...The Service Desk Agent serves as the first point of contact for users calling... ...responsible for delivering exceptional customer service, resolving technical issues efficiently, and ensuring... ...Key Responsibilities Provi de phone support with strong customer service skills,...CustomerPermanent employmentTemporary workWork experience placementShift workAfternoon shift
$26.45 - $32.7 per hour
...world deeply understand their teams and customers, automate critical sales workflows,... ...do the best work of your career. As a Technical Support Associate, you’ll be at the forefront... ...APIs). Partner with internal teams to troubleshoot issues, help identify potential bugs,...CustomerHourly payWork at officeRemote workWork from homeFlexible hours3 days per week- ...professionals to develop new skills, support vital industries, and grow... ...work you will do: Install, troubleshoot, and support end-user... ...and configure Office, CAD, and custom applications Here are the skills... ...qualifications that will set you apart: Technical certification (such as A+,...CustomerWork at officeImmediate startRemote workFlexible hours
$27.64 - $56.83 per hour
...technicians or implementing technical solutions. Trains... ...is not limited to, support of H-1B, TN, O-1, or F... ...hardware, removing and troubleshooting hardware without disturbing... ...a data center and/or customer site environments.... ...days annually for the first three years of employment...CustomerHourly payTemporary workFor contractorsWork experience placementH1bWork at officeLocal areaFlexible hoursShift workNight shiftRotating shiftDay shift
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