Automation Engineer

Role Description

We are hiring a Software Engineer with a 'You Build It, You Run It' mentality to expand automation across the business — building the integrations, data pipelines, and supporting services that eliminate manual work and connect our systems. AI is one of the tools you'll reach for when it fits: RAG pipelines, LLM integrations, and prompt engineering where the problem genuinely calls for them, alongside traditional integration and python scripting when those serve better. You'll own the hands-on automation work while also contributing to our existing systems alongside a team of experienced C# and Angular developers.

This is a builder role with real support behind it: leadership setting direction, access to outside expertise on the hardest problems, and a Pluralsight account to grow your depth. You don't need to be an AI expert today, and there's a clear path to grow into a technical partner role as your judgment on automation architecture, including when to apply AI and when not to, deepens.

This is a fully remote position, but candidate must be based in EST or CST time zone. This position is NOT eligible for VISA sponsorship.

Essential Functions:

• Build automation solutions end-to-end across the business: integrations, data pipelines, workflow automation, and scripting.
• Partner with stakeholders to identify and evaluate automation opportunities, exercising judgment on when AI is the right tool versus when a traditional integration, script, or workflow change will serve better.
• Own integrations and data movement between systems, SharePoint, SQL, file shares, documents, including ingestion, transformation, and keeping downstream data fresh.
• Build AI features where they add real value: prompt design, RAG pipelines (chunking, embedding, indexing into our vector database), and LLM integrations (OpenAI, Anthropic, and others as we evaluate).
• Collaborate with our C#/.NET and Angular ERP codebase alongside the existing dev team — feature work, bug fixes, code review, the usual full-stack rhythm.
• Stand up and maintain containerized services — including self-hosted components like Qdrant for vector storage — running on our Azure platform.
• Collaborate with consultants brought in for specialized depth, and absorb knowledge from those engagements so we can reduce consulting spend over time.
• Prototype quickly to validate automation ideas before committing to full builds.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Business, or related field is a plus.
• 3-7 years of full-time full-stack development experience. (C#, .NET, Python preferred)
• 3+ years building system integrations, data integrations or APIs for critical business systems.

Requirements

• Proven experience as a backend developer.
• Strong proficiency in programming languages such as C#, JavaScript, Python or Node.js.
• Familiarity with RAG concepts, chunking strategies, embedding, vector search.
• Familiarity with a vector database such as Qdrant, Pinecone, Weaviate or similar.
• Strong troubleshooting skills to diagnose and resolve integration-related issues.
• Familiarity with workflow automation tools (n8n, Zapier, Airflow, etc.) and Redis for caching, lightweight queues, and workflow state.
• Experience deploying applications via Docker.
• Familiarity with maintaining cloud-based environments (Azure preferred).
• Strong grasp of version control and basic CI/CD pipelines.
• Ability to monitor system health and troubleshoot script failures in production.
• Excellent problem-solving, communication, and collaboration skills.

Company Description

Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers, producing pressure sensitive labels, shrink sleeves and flexible packaging for many of the nation’s leading brands. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals. The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements.

Our culture is first and foremost one of collaboration and teamwork. We hold ourselves to high professional, ethical, and fairness standards. We have zero tolerance for anything less. We celebrate our diverse workforce and reward good performance through our recognition program, advancement opportunities, and our compensation structure.

We believe people are our greatest asset. Thus, we highly value individuals of strong character with drive, ambition and creativity. Relationships are our cornerstone whether it be clients, vendors or co-workers. We are the best at what we do and are looking for an exceptional individual to join our growing organization.

Brook & Whittle LTD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Brook & Whittle expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.