Club Operations Assistant

Summary

This position will be assigned to the JBSA Randolph Clubs.

This is a flexible category position with no guaranteed hours, may work up to 40 hrs./wk. Scheduled as needed. Employees appointed to a flexible (intermittent) category position are not eligible for benefits.

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Duties

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The primary purpose of this position is to provide support and assists the Club Manager in the economic and efficient operation of the club. Monitors operations of a club or assigned area, normally during the absence of the manager and assistant manager and normally at night or on weekends. Serves as a person in charge of the club during assigned shifts, maintaining the overall security of the club resources, including cash, controlled forms, consumable products, non-consumable products, fixtures, and furnishing. Responsible for issuing, receipt, and control of cash boxes. Prepares a report of all significant occurrences during the shift. Reviews the scheduled functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Ensures that only authorized personnel use the facility, and that club rules, regulations, and established procedures are followed. Responsible for conducting club card checks. Assures patron satisfaction by resolving complaints and other customer problems. Provides instruction and guidance to all club staff members on functions taking place during the shift. Completes all closing checklists, including sanitation, fire, and security, and prepares a report of all significant occurrences during the shift. Inspects and secures facility at the end of the shift. May be required to work as a window cashier. When workflow exceeds scheduled manpower, this position will ensure that other personnel in the club are temporarily shifted to assist the understaffed area. May operate government vehicle to include light truck, sedan, golf cart etc. Performs other related duties as assigned.

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Requirements

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Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position has been identified as a Test Designated Position (TDP). The incumbent of this position will be subject to and must consent to a pre-employment and random drug testing. Must have a valid driver's license.
• This position requires shift work to provide coverage on evenings, weekends, holidays or special situations.
• The applicant must be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years and must reside in/around the area as noted in the Job Opportunity Announcement.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 06/18/2026

Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

Experience which provides knowledge of club, restaurant, and/or retail operation. Must also possess experience which provides knowledge of cash handling procedures and sales operations such as receipt, disbursement, examination, deposit and use of cash accountability control methods. Must have experience which demonstrates the ability to provide work direction to other club employees in regards to fire, safety and health regulations. Experience as a supervisor is desired.

Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Ability to provide work directions to other club employees.

2. Knowledge of fire, safety, and health regulations.

3. Knowledge of club, restaurant, and retail operation.

4. Knowledge of cash handling procedures and sales operations.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

• Individual must fully meet qualification/eligibility/background requirements for this position.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
• Male applicants born after December 31, 1959 must be registered for Selective Service.
• Direct deposit is required.
• Satisfactorily complete an employment verification (E-Verify) check.
• A probationary period may be required.
• Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
• Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
• Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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