Medical Office Front Desk Receptionist

Job Description Job Description We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.

Key Responsibilities

Greet patients and visitors professionally and courteously

Answer and direct incoming phone calls

Schedule patient appointments using eClinicalWorks (eCW)

Verify insurance and collect co-pays or patient payments

Maintain and update patient records accurately

Assist with medical record retention, distribution, and organization

Perform administrative duties such as scanning, faxing, and filing documents

Coordinate referrals to other healthcare providers as directed

Ensure compliance with patient confidentiality regulations (HIPAA)

Deliver outstanding customer service to patients and their families

Qualifications

High school diploma or equivalent (required)
Prior experience as a medical receptionist or similar role (required)
Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
Strong multitasking, organizational, and time management skills
Excellent verbal and written communication skills
Team-oriented with a professional and empathetic demean
Knowledge of medical terminology and office procedures

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Medical Specialty

Primary Care
We are looking for a reliable and friendly Medical Receptionist to join our healthcare team. The ideal candidate must have prior experience in a medical office setting, strong communication abilities, and a commitment to exceptional patient service. In this role, you’ll be the first point of contact for our patients, responsible for managing front-desk operations and supporting our clinical staff.

Key Responsibilities

Greet patients and visitors professionally and courteously

Answer and direct incoming phone calls

Schedule patient appointments using eClinicalWorks (eCW)

Verify insurance and collect co-pays or patient payments

Maintain and update patient records accurately

Assist with medical record retention, distribution, and organization

Perform administrative duties such as scanning, faxing, and filing documents

Coordinate referrals to other healthcare providers as directed

Ensure compliance with patient confidentiality regulations (HIPAA)

Deliver outstanding customer service to patients and their families

Qualifications

High school diploma or equivalent (required)
Prior experience as a medical receptionist or similar role (required)
Proficient in electronic medical record (EMR) systems, especially eClinicalWorks
Strong multitasking, organizational, and time management skills
Excellent verbal and written communication skills
Team-oriented with a professional and empathetic demean
Knowledge of medical terminology and office procedures

Medical Specialty

Primary Care