Systems Administrator

Systems AdministratorJob SummaryThe Systems Administrator's primary job function is to exercise independent professional judgment in relation to the support and administration of the corporate data center infrastructure and associated software. The position develops and enacts procedures to perform problem analysis and resolution and plans for and responds to service outages and other problems.Essential FunctionsProvides Tier 1–3 support for technical issues related to hardware, software, infrastructure, user accounts, and access controls.Administers Active Directory (AD), Group Policy, DNS/DHCP, and Entra ID to manage identity, access, and SSO across hybrid environments.Manages Microsoft 365 environments including Exchange Online, Teams, SharePoint, and Intune endpoint configurations.Assists with or leads provisioning and deprovisioning of user accounts in AD, Microsoft 365, and business systems.Supports onboarding and offboarding processes including equipment setup, permissions, and inventory logging.Oversees or assists with imaging, deploying, and maintaining desktops, laptops, and peripherals.Administers Windows Server and virtual environments (VMware), ensuring uptime and performance.Manages patching, vulnerability remediation, and antivirus agent deployment across servers and endpoints.Participates in project planning and execution for IT initiatives, application upgrades, and infrastructure improvements.Maintains server/storage documentation, configuration records, and system diagrams.Manages disaster recovery testing, backup administration, and lifecycle imaging solutions.Monitors systems and alerts; documents and escalates issues appropriately.Develops and maintains SOPs, KB articles, and documentation related to recurring support issues.Collaborates with vendors and external support on troubleshooting and implementation efforts.Works closely with the IT Service Desk to reduce repeat issues by addressing root causes.Mentors and trains other IT staff in standard operating procedures and best practices.Provides guidance to Service Desk and cross-functional IT staff to elevate technical knowledge and operational consistency.Essential Duties & ResponsibilitiesPerforms other duties and tasks as assigned by supervisorStart shift on time and meet attendance standards per the FTE assigned in HRIS system.Follow safety policies and maintain a clean, safe work environment.Demonstrate sound work ethics, flexibility, and cultural sensitivityUphold CVCH's mission and core values in all interactions.Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.Non-Essential FunctionsAssist with Service Desk requests and incidents if neededProvide backup support for Network Administrator and Application Support SpecialistParticipate in internal committees or special projectsContribute to internal communicationsQualificationsEducation:Systems Administrator: Associates Degree in Computer Technology Systems, Business Computer Technology, Business, or relevant field.Systems Administrator: Bachelor's degree in computer science or related field. Experience or Certifications may be substituted for education.Certification/Licensure:Current Washington State Driver's License and proof of automobile liability insurance coverage.System Administrator: CompTIA Network+, Security+, or equivalent *Preferred, Microsoft 365 Certified: Administrator Associate (or equivalent) *Preferred, VMware Certified Associate or Microsoft Azure Fundamentals *PreferredSystems Administrator - Certifications (Preferred)ITIL 4.0MS-900 Microsoft 365 FundamentalsAZ-900 Azure FundamentalsMicrosoft 365 Certified: Administrator ExpertVMware Certified Professional: Data Center VirtualizationExperience: Systems Administrator: 1+ years System Administration, Network Administration, Application Support, Service Desk, or other IT Operations & Support roles, including virtual infrastructure and Microsoft 365 platform administration. Equivalent combination of education and experienceLanguage Skills:English fluency requiredSkills & Competencies needed:Strong interpersonal and communication skills (written and verbal)Proficiency in computer applications and equipment related to work.Knowledge industry standards.Analytical and problem-solving abilitiesAbility to manage sensitive and confidential informationWork Environment & Physical Demands:Typical office environmentSit, stand, walk, oftenReach occasionallyKneel or crouch minimallyMay need to lift up to 20 poundsVisual acuity for close and distance workExposure to Hazards:Moderate noiseStandard administrative working conditionsBlood/Fluid Exposure Risk: Category III – Tasks involve no greater exposure to blood or body fluids than would be encountered by a visitor.Age-Specific Competency:Not applicable – position does not involve patient care.Telecommuting:Eligible for partial telecommuting.Equal Opportunity Statement:CVCH is an equal opportunity employer and embraces diversity in the workplace. We are committed to providing a respectful, inclusive, and supportive environment for all employees.Benefits*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTEBenefit: - Coverage: - Effective:MedicalPremera (Self Insured)Preferred Provider - Employee covered - $70.00 per monthDependents covered – please refer to the benefits Guide 2026 for rates - First of the month following the first date of employment.DentalWashington Dental - Employee covered – 100%Dependents covered – 50% - First of the month following the first date of employment.Paid Leave - 120 hours – Year 1136 hours - Year 2Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. - Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.Extended Illness Bank (EIB) - Allows for maximum accrual of 200 hours - PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.Holidays - 64 hours related to:· New Year's Day· Memorial Day· 4thof July· Labor Day· Thanksgiving Day· Day after Thanksgiving· Christmas Eve· Christmas Day - Holidays are based on an 8-hour day. Providers will receive a holiday pool of 64 hours as a 1.0 FTE at the beginning of each calendar year. Holiday pool hours must be used by December 31 of each calendar year; unused holiday pool hours will be forfeited. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year.Diversity Days - 3 Diversity Days - Available after the first payroll cycle after start date. Diversity days will be prorated based on start date as outlined below:Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE)May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE)Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0