Pest Technician
Tailor Made Pest and Wildlife
About Tailor Made Pest and Wildlife
Are you looking to be part of a dynamic team at a small but fast-growing company? Tailor Made Pest and Wildlife is a locally owned, customer-focused company delivering high-quality pest solutions across Louisville and surrounding areas. We specialize in long-term pest control programs, prevention, and customer protection plans , with wildlife services as an added specialty.
We pride ourselves on professionalism, strong customer relationships, and delivering results that last. If you want to grow with a company that values performance, accountability, and opportunity—this is the place.
About the Job
We are seeking a motivated and reliable Pest Control Service Technician to join our growing team in Louisville, Kentucky.
This role is primarily focused on pest control services and route-based work , including recurring residential and commercial accounts. You will be responsible for inspecting, treating, and maintaining pest control accounts , while building strong customer relationships and helping drive retention.
Wildlife work will be part of the role but is secondary and trained over time .
Key Responsibilities
Pest Control (Primary Focus)
- Perform routine pest control services on residential and commercial routes
- Inspect properties to identify pest activity, conditions, and conducive factors
- Treat for pests such as ants, spiders, roaches, wasps, rodents, and more
- Apply products safely and in accordance with all state and company guidelines
- Educate customers on pest prevention and reinforce the value of ongoing service
- Maintain high completion rates and production efficiency
- Identify opportunities for additional services (upsells, add-ons, corrections)
- Ensure strong customer retention through quality service and communication
Wildlife Control (Secondary)
- Assist with wildlife exclusion and control projects as needed
- Support inspections and sealing of entry points
- Help set traps and assist in removal when trained
- Learn wildlife services over time (full training provided)
General Responsibilities
- Provide excellent customer service on every visit
- Maintain accurate service records using company systems
- Communicate clearly with office staff and management
- Keep company vehicle, equipment, and materials organized and maintained
- Follow all safety protocols and company standards
Requirements
- Valid driver’s license with a clean driving record
- Strong communication and customer service skills
- Ability to work independently and manage a daily route
- Comfortable working in residential and commercial environments
- Willingness to learn and grow within pest control and wildlife services
- Previous pest control, route-based service, or construction experience preferred (but not required)
What Success Looks Like in This Role
- Consistently completing daily route efficiently and on time
- Delivering high-quality service that reduces callbacks
- Building strong customer relationships and maintaining accounts
- Contributing to company growth through production and retention
Why Join Tailor Made?
- Growth-focused company with advancement opportunities
- Hands-on training and skill development
- Team-oriented environment with strong leadership
- Opportunity to grow into advanced services (wildlife, exclusion, specialty work)
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