Key Account Director

Build what matters. Grow where it counts. Who We Are AMCS is where AI meets the industries that run the world. Headquartered in Ireland, with teams across Europe, North America, and Australasia, we're a global technology company at an inflection point and we're building the team that will define what comes next. What We Do The waste, recycling, and transportation industries move billions of tons of material, manage millions of assets, and touch every city, business, and supply chain on the planet. For decades, they ran on manual processes and gut instinct. That era is over. AMCS has spent 23 years embedding itself into these industries, learning the workflows, the edge cases, the operational realities that no startup can replicate overnight. That knowledge is exactly what makes our AI different. We engineer it to work the way teams already think, so it makes people faster, sharper, and more capable. Trained on thousands of real-world scenarios, built for mission-critical environments, and already trusted by more than 3,800 customers across 65+ countries. We're at an inflection point where deep industry expertise meets the full force of modern AI, and the companies that get this right will define how these industries operate for the next generation. Why Join Now This is the kind of opportunity that comes around once in a career. The market is moving. The technology is ready. The customer base is already here. What we're building now will define the category for the next decade and the people who join us at this moment will help write that story. About the Role As a Key Account Director, you will operate as a senior, strategic leader responsible for a defined portfolio of enterprise accounts. This role reports into senior sales leadership and partners closely with Product, Consulting, and Executive stakeholders to drive long-term account growth and customer transformation. You will own a portfolio of strategic accounts within North America, with responsibility for multi-year account strategy, executive engagement, and revenue growth across complex, enterprise-level engagements. Success in this role will be measured by: Expansion of existing enterprise accounts and achievement of revenue targets Impactful connections and depth of executive-level relationships Delivery of multi-year strategic account plans and transformation outcomes Customer retention and long-term value creation In the first 6-12 months, you will: Establish credibility with key stakeholders across your account portfolio Develop and execute multi-year strategic account plans Identify and advance high-value expansion opportunities Align internal AMCS teams to deliver measurable customer outcomes Deliver Revenue targets Key Responsibilities: Develop and continuously adapt a multi-year strategic account plan—spanning both strategic and tactical planning—that meets or exceeds customer objectives and sales goals. Partner with customers to define and align strategic initiatives, positioning AMCS as a key enabler of their business transformation. Relationships & Executive Engagement Serve as the primary executive sponsor for assigned accounts, owning senior stakeholder engagement and overall account health. Build and deepen C-suite relationships, establishing trusted advisor status and influencing strategic decision-making. Orchestrate cross-functional engagement across Sales, Product, Consulting, and Support to deliver measurable customer outcomes. Identify, build, and manage a robust pipeline of high-value expansion opportunities across assigned enterprise accounts, applying a "hunter" mentality. Lead complex, multi-threaded deal cycles from discovery through close, including solution positioning, commercial structuring, and negotiation. Deliver disciplined, accurate forecasting with full visibility into pipeline health, risks, and growth opportunities. Collaborate internally on pricing strategies and implementation plans to ensure customer success. Governance & Customer Success Lead executive governance, including Quarterly Business Reviews, to track aligned initiatives and drive accountability, value realization, and forward planning. Own critical escalations, driving them to resolution while strengthening customer satisfaction and long-term partnership outcomes. Operations & Development Conduct regular progress meetings with key account sales teams and management to ensure alignment and accountability. Pursue ongoing professional development to continually enhance skills and knowledge. Required Experience & Qualifications 10+ years of enterprise, quota-carrying software sales experience, with a demonstrated track record of selling complex, multi-threaded solutions into multi-billion-dollar organizations and closing $1M+ ACV, transformation-led deals Deep experience selling ERP or similarly complex enterprise platforms, with the ability to navigate highly technical, multi-stakeholder environments Proven success leading multi-year, strategic transformation engagements within Fortune 500 or equivalent global organizations Expertise in defining and executing strategic account plans, including orchestrating cross-functional resources and aligning to long-term customer value creation Established executive presence with a demonstrated ability to engage, influence, and build credibility with C-suite and senior leadership stakeholders Advanced proficiency in value-based selling methodologies (e.g., MEDDICC, Command of the Message), with a focus on driving business outcomes and ROI-led conversations Deep business acumen, with the ability to align complex solutions to customer strategic priorities, financial outcomes, and enterprise-wide initiative AMCS Group is an equal opportunity employer committed to building a diverse and inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. First name Last name Address Country Email Phone Current company Resume / CV What are your salary expectations for this role ? U.S. Work Authorization I am authorized to work in this country for any employer. I am authorized to work in this country for my current employer only. I require sponsorship to work in this country. My status to work in this country is unknown. Do you required sponsorship to continue working in the U.S. in the future? Yes No Unknown U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at AMCS Group, Inc. are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Male Female Decline to Identify Yes No Decline to Identify Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. I am not a protected veteran. I identify as one or more of the classifications of a protected veteran. I do not wish to answer. Voluntary Self-Identification of Disability Form CC-305 OMB Control Number 1250-0005 Expires 1/31/2020 Why are you being asked to complete this form? Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way. If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier. How do I know if I have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to: Blindness Deafness Cancer Diabetes Epilepsy Autism Cerebral palsy HIV/AIDS Schizophrenia Muscular dystrophy Bipolar disorder Major depression Multiple sclerosis (MS) Missing limbs or partially missing limbs Post-traumatic stress disorder (PTSD) Obsessive compulsive disorder Impairments requiring the use of a wheelchair Intellectual disability (previously called mental retardation) Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. 1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. Disability Status Yes, I have a disability (or previously had a disability). No, I do not have a disability. I do not wish to answer. I consent for my data to be processed for this application #J-18808-Ljbffr