Admin Level 2

Admin, Level 2

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off. If you're looking for a career where you're valued, supported, and set up to grow, we'd love to meet you!

POSITION OVERVIEW

Responsible for doing the paperwork, answering phones, greeting customers and some counter sales. This level may support two or more Commercial Tire locations.

JOB RESPONSIBILITIES

• Provides customers with knowledgeable, courteous, and prompt service while sensitive to their needs.
• A team player committed to continuous improvement.
• Adheres to and supports safe work practices and Commercial Tire's safety guidelines and standards.
• Answers the phone promptly and works with customers on counter sales.
• Greets customers as they come in.
• Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
• Shuttle and/or customer courtesy driver.
• Assist with inventory.
• Clean-up office and waiting area, coffee making, popcorn, and related.
• Product pick-up/delivery.
• Actively participates in training and development opportunities.
• Performs other duties as assigned or needed.
• Quote prices (via computer) in response to customer requests.
• Notifies customer on special order follow-up.
• Recommend additional preventative services to customers.
• Maintain a clean and neat work area.
• Other duties as assigned.

COMPETENCIES AND SKILLS

• Office Skills
• Customer Service
• Communication
• Organization Skills
• Attention to Details

QUALIFICATIONS Required.

• 2 years related experience
• Valid Driver's License and Insurable Driving Record
• High school diploma or equivalent (preferred)