Senior Project Manager

Job Description

Job Description

What This Role Is

At Paul Davis, we restore people’s homes, businesses, and peace of mind after some of the most difficult events in their lives.
We’re looking for an experienced Senior Reconstruction Project Manager to lead reconstruction projects from initial inspection through final completion.

This is not a position for someone who simply coordinates subcontractors or manages a schedule from behind a desk. We’re looking for someone who understands construction, restoration, insurance, customer service, and project profitability at a high level. Someone who can confidently inspect a complex loss, build trust with customers, develop and execute a clear project plan, negotiate effectively with carriers and subcontractors, and ensure each job is completed to Paul Davis standards while achieving target margins.

You will own the outcome of each reconstruction project, including the customer experience, scope accuracy, estimating oversight, insurance negotiations, subcontractor performance, schedule, quality, and profitability. You will be responsible for ensuring every estimate accurately reflects field conditions and supports successful project execution.

As our company continues to grow, this role will also help establish reconstruction standards, mentor team members, improve department processes, and provide leadership across the reconstruction operation.

 

What You'll Be Responsible For (Job Responsibilities)

• Own reconstruction projects from initial inspection through final completion. 
• Perform detailed initial field inspections of residential and commercial properties.
• Educate residential customers and commercial clients on repair methodology, insurance processes, timelines, and expectations.
• Build trust and confidence with customers through professionalism and expertise.
• Develop complete scopes of repair for projects ranging from small residential repairs to complex residential and commercial large-loss claims.
• Work closely with Estimating team to ensure estimates are accurate and optimized. 
• Review estimates and estimate submissions utilizing Xactimate, Xactanalysis and Symbility (Claims Workspace) to support negotiations.
• Minimize unnecessary estimate and supplement revision cycles through complete documentation and exceptional attention to detail.
• Build productive relationships with adjusters, reviewers, and TPAs while professionally advocating for appropriate claim settlements.
• Identify and pursue supplemental opportunities.
• Negotiate pricing and manage subcontractor performance.
• Manage project schedules, budgets, quality, and profitability.
• Partner with Mitigation, Contents, and Accounting teams for a seamless customer journey.
• Drive exceptional customer satisfaction throughout every project.
• Lead by example with ownership, accountability, and professionalism.
• Represent Paul Davis professionally throughout every interaction.

What Success Looks Like

• Projects are completed on time, on budget, and to Paul Davis quality standards.
• Reconstruction gross margins consistently meet or exceed company goals.
• Customers receive an exceptional experience and confidently refer Paul Davis to others through online reviews and word of mouth. 
• Estimates are accurate, complete, and require minimal revisions.
• Supplemental opportunities are consistently identified and successfully negotiated.
• Strong, professional relationships are maintained with carriers, TPAs, and subcontractors.
• Subcontractors are held accountable for quality, schedule, and performance.
• Projects are organized, well-documented, and communicated effectively.
• Leads with ownership, accountability, and a relentless commitment to winning.

Who You Are (Qualifications)

• Minimum 5 years of restoration reconstruction project management experience
• Strong knowledge of residential and commercial construction, repair sequencing, and applicable building codes.
• Demonstrated success managing reconstruction projects from initial inspection through final completion.
• Proven ability to negotiate effectively with insurance carriers, TPAs, and subcontractors.
• Working knowledge of Xactimate, XactAnalysis, and Symbility (Claims Workspace), with the ability to review estimates for completeness, accuracy, and constructability.
• Highly organized with exceptional attention to detail, follow-through and problem-solving skills.
• Professional communicator capable of building trust with customers, adjusters, subcontractors, and internal teams.
• Proven ability to lead by example, hold others accountable, and drive projects to successful outcomes.
• Leadership mindset with a passion for developing people, improving processes, and raising the standard of the reconstruction department.
• Self-motivated with a strong sense of ownership, urgency, and accountability.

Preferred Qualifications

• Commercial and large-loss restoration experience.
• Previous leadership, mentoring, or team development experience.
• Experience managing multiple projects simultaneously in a fast-paced restoration environment.
• Established relationships with insurance carriers, adjusters, and TPAs.
• Established relationships with high-quality and efficient subcontractors. 
• Experience using XactAnalysis, Symbility (Claims Workspace), and DocuSketch.

Why Paul Davis

At Paul Davis Restoration, we believe exceptional people deserve exceptional opportunities. We're building a culture centered on ownership, accountability, technical excellence, and continuous improvement—where high performers are trusted to lead, make decisions, and drive meaningful results.

Our team exists to serve people during some of the most challenging moments of their lives. Every project you lead directly impacts our customers, our reputation, and our success. You'll have the opportunity to make a real difference while helping families and businesses recover with confidence.

We're investing in people, not simply filling positions. You'll work alongside experienced professionals, continue developing your leadership and technical expertise, influence company standards, and help shape the future of our reconstruction operation.

As we continue expanding into new markets and growing our reconstruction division, this role offers genuine opportunities for advancement and increased responsibility. If you're looking for more than just another project management job, if you want to build something, make a lasting impact, and be part of a team committed to excellence, we'd love to talk with you.

 

Compensation & Benefits

• Target Total Compensation: $100,000–$150,000 annually (competitive base salary plus performance-based bonus incentive compensation).
• Compensation commensurate with experience, leadership ability, and demonstrated results.
• Retirement plans (401k)
• Paid Holidays, Vacation and Sick Time.
• Paid professional development and continuing education.
• Leadership development and career advancement opportunities.
• Collaborative, growth-oriented culture.