Reporting & Metrics Analyst

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC

Our client seeks a Reporting & Metrics Analyst to support operational, cybersecurity, and compliance reporting within a federal SOC/NOC environment. The role will develop dashboards, track KPIs and SLAs, and deliver actionable insights to support leadership decision-making. The ideal candidate brings experience building reports and dashboards using modern analytics tools and an understanding of IT operations and cybersecurity metrics.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $60.00/hr. w2

• Develop and maintain KPI and SLA reporting across SOC/NOC and cybersecurity operations.
• Design and build interactive dashboards and data visualizations to support operational insights.
• Analyze operational, compliance, and cybersecurity metrics and trends.
• Produce weekly and monthly status reports for leadership and stakeholders.
• Extract, transform, and analyze data from multiple sources such as ticketing systems, SIEM tools, and operational platforms.
• Collaborate with operations, cybersecurity, and engineering teams to define and refine reporting requirements.
• Ensure accuracy, consistency, and timeliness of reporting outputs.
• Support audit, compliance, and performance reporting needs.
• Document reporting processes, data sources, and dashboard logic.
• Identify opportunities for improved metrics, reporting automation, and data-driven decision-making.

• 4–6 years in reporting, data analysis, or metrics-driven roles.
• Hands-on experience with KPI/SLA reporting, dashboard development, and operational, compliance, or cybersecurity metrics.
• Proficiency with reporting and analytics tools such as Power BI or Tableau.
• Experience supporting monthly and weekly reporting cadences.
• Background working with data from IT operations, cybersecurity, or enterprise systems.
• Strong analytical and data visualization skills.
• Technical environment familiarity preferred: Power BI, Tableau, Jira, Confluence, Splunk, Microsoft Sentinel, Microsoft Defender, AWS, Azure (M365 G5), Intune, Microsoft Purview, Device42, Xacta, Appian, Oracle, and hybrid infrastructure.
• Preferred: experience supporting federal agencies or regulated environments, familiarity with ITIL metrics and SOC performance tracking, data transformation and automation using SQL, Python, or Power BI dataflows, exposure to FISMA and NIST, and relevant analytics certifications.
• Soft skills: attention to detail and data accuracy, clear communication to technical and non-technical stakeholders, analytical mindset with continuous improvement focus, and strong organization and time management.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening  and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( View email address on careers.eliassen.com , Show phone number) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact  View email address on careers.eliassen.com .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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