Patient Services Rep-OBGYN Huntley Full Time Days

The salary range for this position is $18.84 - $24.49 hourly. Placement within the salary range is dependent on factors such as work experience and internal equity. For union‑represented positions, placement is guided by the collective bargaining agreement. We offer a comprehensive benefits package that supports physical, emotional, and financial well‑being. For details, visit our Benefits page. Benefits

• 10,000 Tuition Reimbursement per year ($5,700 for part‑time)
• 10,000 Student Loan Repayment ($5,000 for part‑time)
• 1,000 Professional Development per year ($500 for part‑time)
• 250 Well‑Being Fund per year ($125 for part‑time)

Matching 401(k) Excellent medical, dental, and vision coverage Life insurance Annual salary increase and incentive bonus Paid time off and holiday pay Patient Services Representative – full‑time, 36 hours per week, OBGYN specialty, Huntley clinic. Schedule is Monday through Friday. Responsibilities Greet patients and obtain required information. Perform patient registration, verify insurance, and collect co‑pays. Update patient demographics and company information. Answer phones and schedule appointments. Direct and document patient calls appropriately. Coordinate scheduling of outside testing. Serve as liaison between patients and the practice. Provide backup for scheduling appointments. Maintain patient safety and confidentiality in all duties. Complete daily reconciliation reports to confirm accurate charge entry. Pull and file patient charts for the next day’s appointments. File test/procedure results into the medical record after physician sign‑off. Liaise with company representatives or potential employees to ensure correct services are provided. Review Epic charts before appointments to verify consents and current insurance cards. Respond to medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol. Qualifications Required: High school diploma or GED equivalent. 0–2 years of experience in a customer service position. Preferred: Bachelor’s degree. 1–3 years of prior physician office experience. Working knowledge of medical terminology. Equal Opportunity Employer Northwestern Medicine is an equal‑opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position, you will be required to complete an authorization and disclosure form for the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person. Sign‑On Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family. #J-18808-Ljbffr Northwestern Medicine