Sales Associate

Job Description

Job Description

Job Summary

We are seeking a friendly and motivated Cashier to join our team at Popeyes Louisiana Kitchen. As a Cashier, you will be responsible for providing excellent customer service, accurately handling transactions, and ensuring the smooth flow of operations at the front counter or drive-thru.

Responsibilities

Customer Service

• Greet customers warmly and take their orders accurately and efficiently.
• Handle inquiries about menu items and provide recommendations for upselling sides, drinks, and desserts.
• Maintain a professional and friendly demeanor at all times.

Cash Handling

• Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
• Ensure all transactions are recorded properly and change is given correctly.
• Follow procedures for cash handling, including opening and closing cash drawers.

Food Handling and Presentation

• Ensure all orders are packed accurately and presented neatly.
• Follow food safety guidelines when handling prepared items.
• Assist in preparing small items like drinks, sauces, or desserts when needed.

Cleanliness and Maintenance

• Keep the front counter, dining area, and drive-thru clean and organized.
• Refill napkins, condiments, and other customer-facing supplies as needed.
• Report any maintenance or equipment issues to the manager promptly.

Teamwork

• Support team members during peak hours by assisting with tasks as needed.
• Communicate effectively with kitchen staff to ensure smooth order preparation and delivery.
• Adhere to company policies and procedures to maintain a positive work environment.