Food & Beverage Supervisor - The Loft

Overview At Montage International, we are seeking passionate people to bring our vision to life. We live by the notion of doing what you love. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. Responsibilities Train new staff and provide ongoing training and development opportunities for existing staff to enhance their skills and knowledge. Monitor inventory levels and order supplies as needed to ensure sufficient stock levels while minimizing waste. Handle customer inquiries, complaints, and special requests in a professional and timely manner, ensuring high levels of customer satisfaction. Assist management with scheduling, labor controls, and other administrative duties Assist the Department Manager in the development, implementation and maintenance of service standards Ensure food and beverages are being served in a professional and timely manner Monitor set up and maintenance of department to ensure all side work is complete Interact with guests to ensure a positive guest experience Deliver on guests’ expectations and have the desire to create WOW moments Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs Qualifications You love leading teams and working collaboratively You are passionate about providing exceptional guest service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity Must Haves Ability to work a flexible schedule, including weekends and holidays Ability to collaborate in a team environment Intermediate computer skills Prior micros or other systems experience One year minimum of experience in food and beverage operations Luxury hotel experience, a plus You Will Enjoy Free meals Free uniforms and cleaning Ongoing community outreach events Hotel discounts Associates’ events throughout the year Healthcare benefits 401k retirement plan with company matching Physical Requirements Grasping, holding, sitting, walking, repetitive motions, bending over Ability to stand and exercise mobility for extended periods of time during your scheduled shift Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift Equal Opportunity At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location. The pay scale for Food & Beverage Supervisor is $28.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #J-18808-Ljbffr Montage Hotels & Resorts