Bell Attendant

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis seeks a Bell Attendant to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-timeJames Beard Award-winning native Minnesotan chef, discover why your future is here. About The Role Basic Purpose: The Bell Attendant assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels. What You Will Do Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Greets all guest passing through lobby and offers them assistance. Works harmoniously and professionally with co-workers and supervisors. Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. Performs errands for guests and the hotel that may require local travel off of the hotel property. What You Bring Provides a high level of cleanliness in the lobby and luggage storage room. Assists guests at the Concierge Desk. Assist with responsibilities and duties in the absence or heavy volume in the areas of Door Staff and Valet Staff. Assist in coverage of Residential Front Office responsibilities and desk coverage. A minimum of 1 years of hospitality or related work experience is preferred. A valid driver’s license and clean driving record Education: High school education or equivalent experience. Requires reading, writing and oral proficiency in the English language. Good organizational skills. Ability to multitask. Attention to detail. Ability to work irregular hours, weekends, and evenings. What We Offer We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits: Wage: $17.48 per hour + tips Comprehensive health and vision insurance Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay Daily meals inspired by award-winning chefs Uniforms and uniform care Sick pay, disability coverage and life insurance We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance: Parking discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide *Dental coverage available at a discounted rate. Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below: Instagram: @FSMinneapolis Facebook: LinkedIn: Learn more about who we are: We Are Four Seasons Candidates must have valid work authorization for the U.S. Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affordative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - #J-18808-Ljbffr Four Seasons