Tuition Clerk

Tuition Clerk

Under the direct supervision of the Finance Director, assist in the administration of the school's tuition collection function, ensuring the accuracy of student invoices, and the timely processing of payments received, maintaining accurate account balances, in conformance with school district policies and practices as well as applicable laws and regulations.

Bishop Noll Institute, a private Catholic high school, is seeking a detail-oriented and organized individual to join our team as a Part-Time Tuition Clerk. The primary responsibility of this role is to assist in the accurate billing, collection and accounting processes related to student tuition and fees. The ideal candidate will have experience in collections, processing charges and credits, possess basic accounting skills along with the ability to negotiate payment arrangements effectively on past due accounts. This position offers an excellent opportunity for individuals looking to gain valuable experience in accounting and billing procedures within an educational institution.

Responsibilities:

• Tuition Billing: Process tuition and fees for students accurately and in a timely manner.
• Post Payments: Enter daily payments to student accounts.
• Charges and Credits: Handle charges and credits effectively, ensuring accuracy and compliance with established policies and procedures.
• Data Entry: Enter financial data into FACTS (school information system) with precision and attention to detail.
• Customer Service: Provide assistance to parents (and students) regarding billing inquiries and payment processes.
• Reporting: Generate reports on billing activities and financial data as required.
• Outreach: Initiate and maintain contact with customers via phone calls, emails, and letters to encourage timely payment and resolve outstanding balances.
• Customer Communication: Provide courteous and professional assistance to customers regarding their past due accounts, explaining payment options and addressing any concerns or inquiries. Communicate effectively with Spanish-speaking parents via phone, email, and in-person interactions to address their needs and concerns.
• Negotiation: Negotiate payment plans and settlements with customers based on their financial situations while adhering to company policies and procedures.
• Documentation: Maintain accurate and detailed records of all collection activities, including communication logs, payment arrangements, and account status updates along with organized and up-to-date records of financial transactions and billing activities.
• Assist with Audits: Support auditing processes by providing accurate documentation and information as requested.
• Collaboration: Work closely with other team members, including finance staff and academic administrators, to ensure smooth billing operations.
• Adherence to Policies: Ensure compliance with all relevant regulations, policies, and procedures governing tuition billing and accounting practices.

Qualifications:

• Education: High school diploma or equivalent required. Additional education in accounting or related field preferred.
• Experience: Previous experience in billing, accounting, or a related field is highly desirable. Experience with FACTS is a plus.
• Bilingual Proficiency: Preferred fluency in both Spanish and English, with excellent verbal and written communication skills.
• Knowledge: Overall concept of the Indiana School Choice program.
• Accounting Skills: Basic understanding of accounting principles and practices.
• Software Proficiency: Proficient in Microsoft Office suite, particularly Excel, and Google Sheets. Experience with accounting software is advantageous.
• Attention to Detail: Strong attention to detail and accuracy in data entry and financial transactions.
• Organizational Skills: Excellent organizational skills with the ability to prioritize tasks effectively.
• Communication Skills: Clear and effective communication skills, both verbal and written.
• Problem-Solving Ability: Ability to identify issues and resolve problems independently or with minimal supervision.
• Team Player: Ability to work collaboratively within a team environment.
• Integrity: Demonstrates honesty and integrity in handling financial information and sensitive data.

Schedule and Compensation: This is a part-time position ranging from a minimum of 22 to a maximum of 29 hours per week with the potential of becoming full-time. Initially, a typical week will consist of the following hours: Tuesday through Thursday from 11:30 am - 4:00 pm and Mondays 7:30 am - 4:00 pm. Compensation will be commensurate with experience and qualifications. This is a year-round position that will require attending a handful of evening events at the school.

Application Process: To apply for this position, please submit your resume and a cover letter outlining your relevant experience and qualifications to Renee Nagdeman, Director of Finance.