Service Engineer IV

Turbocharger Technician – Accelleron US Inc. (Deer Park, Texas) Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy‑duty applications. Responsibilities Perform Service tasks, identify technical problems, and analyze them through remote or on‑site activity in any Service category (installation, commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades, retrofits, end‑of‑life services and replacements of a variety of turbochargers for commercial applications). Contribute to customer satisfaction by executing Service work according to customer order and expectations. Create and maintain a good relationship with customers and understand their needs. Identify new sales opportunities and communicate them internally. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities. Proactively identify potential equipment failures and request proactive corrective actions. Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future. Proactively identify suggestions for product and quality improvement and communicate them further in the Accelleron organization. Provide recommendations to management to improve operations and customer service. Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents. Qualifications Must have 7 years of experience in each of the following: Providing technical support for power plants, marine vessels, and offshore outposts. Performing general and advanced balancing, including thermal balancing. Creating, accessing and reviewing failure reports. Performing non‑destructive testing. Utilizing Enterprise Resource Planning (ERP) systems to document work orders, manage inventory, and coordinate field service activities. Providing technical support for turbocharging systems in industrial settings, including direct interaction with customers to diagnose and resolve equipment issues. Leading LMRA reviews detailing lifting and rigging operations in complex work environments, including oversight of multiple crews and adherence to safety standards and technical procedures. Performing advanced rigging. Must be willing to travel domestically and internationally 60% of working time. Experience may be, but need not be, acquired concurrently. #J-18808-Ljbffr Accelleron US Inc.