Certified Medical Assistant (CMA/RMA) - Behavioral Health on Mattis

Certified Medical Assistant / Registered Medical Assistant

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Qualifications:

• Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA)
• Registered Medical Assistant (RMA) - American Allied Health (AAH)
• Certified Medical Assistant (CMA) - National Center for Competency Testing (NCCT)
• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) - American Medical Technologists (AMT)
• Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
• Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)
• Basic Life Support (BLS) - American Heart Association (AHA) (required within 30 days)

Education: H.S. Diploma/GED

Responsibilities:

• Room patients by collecting vital signs and completing medication reconciliation upon arrival
• Complete telephone communications with patients, families, pharmacies, and healthcare facilities as directed
• Gather and maintain patient information via telephone following department policies and procedures
• Facilitate and coordinate care between patients, physicians, and registered nurses
• Assist with patient check-in and check-out processes
• Complete prior authorizations for medications and services
• Coordinate referrals and diagnostic testing
• Maintain injection inventory
• Transcribe and communicate normal laboratory results to patients
• Perform office procedures according to department competencies and protocols
• Collect point-of-care diagnostic specimens, including urine samples and buccal swabs
• Participate in department flu clinics, including vaccine administration and documentation
• Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers
• Retrieve and provide condition-specific patient education materials from approved sources per provider direction
• Administer medications according to provider orders
• Assist with prescription refill requests following department protocols
• Communicate prescription orders to pharmacies and notify patients of approved refills
• Document medication refill activities and patient communications in the EMR
• Maintain competencies related to point-of-care testing, equipment operation, and specialty training
• Provide coverage support for Addiction Recovery on Kirby as needed
• Process a high volume of prior authorizations and prescription refill requests
• Enter data into databases and logs for statistical tracking and reporting
• Create, maintain, and update spreadsheets and electronic records
• Prepare routine correspondence and administrative documentation
• Maintain accurate patient and departmental records in compliance with organizational standards
• Collaborate with healthcare providers and staff to ensure efficient patient care coordination