Director of Operations

Director of Operations Location: Vienna, VA Salary Range: $70,000–$80,000 per year (base) Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Other ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E‑Verify program. About ABA Centers of America We are the nation’s fastest‑growing provider of autism care, delivering high‑quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we have scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high‑performance corporate infrastructure and data‑driven decision‑making. Our Origin Story ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter highlighted gaps in access, consistency, and quality. Determined to disrupt the status quo and eliminate unacceptably long wait lists, he built a company rooted in compassion, clinical excellence, and a relentless commitment to transformative care. Responsibilities Provide day‑to‑day leadership and management that mirrors the company’s mission and core values. Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes. Motivate and lead a high‑performance clinical team. Act as lead client‑care officer through direct contact with every client and stakeholder. Ensure proper training for team members. Verify adherence to timely documentation processes. Work with leadership to ensure compliance with accrediting and licensing bodies. Oversee and manage the safety of employees and clients. Conduct facility tours as needed. Maintain weekly, monthly, and quarterly reports. Facilitate crisis intervention with the clinical team. Ensure adherence to medication policy and procedure. Reduce and minimize missed client services. Work alongside management to keep company finances in order, including approval of all department expenses and budgets. Collaborate on compliance and quality assurance projects. Stay in communication with referral sources and families. Requirements Bachelor’s Degree or higher (strongly preferred). 5+ years of experience in the behavioral health industry (preferred). Knowledge of accounting and finance. Knowledge of EMR/EHR and proper documentation. Strong planning and organizational skills. Demonstrated leadership experience. Benefits 21 paid days off (15 PTO days, which increase with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long‑term disability, and life insurance. Generous 401(k) with up to 6% employer match. Recognition & Awards Inc. 5000 – 5th Fastest‑Growing Private Company in America Financial Times – #1 on “The Americas’ Fastest Growing Companies” EY Entrepreneur Of The Year® U.S. Overall South Florida Business Journal’s Top 100 Companies Florida Trend Magazine’s 500 Most Influential Business Leaders Inc. Best in Business, Health Services #J-18808-Ljbffr ABA Centers of America