Supervisor, Air Export

DSV – Global Transport and Logistics At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visit dsv.comand follow us onLinkedInandFacebook. Location: USA - Itasca, N Arlington Heights Rd Division:Air & Sea Job Posting Title:Supervisor, Air Export Time Type:Full Time Summary The Air Export Supervisor is responsible for overseeing the day-to-day operations of the air export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service. Duties and Responsibilities Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments Resolve issues related to shipments, such as delays, damages, or customs clearance problems Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents Provide excellent customer service and ensure that customer expectations are met or exceeded Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations Participate in the development and implementation of process improvements to increase efficiency and quality of service Educational background / Work experience A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered. Skills & Competencies Strong knowledge of air export operations, documentation, and regulations Excellent communication skills, both verbal and written Strong problem-solving and analytical skills Ability to work under pressure and meet deadlines Strong attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word, and Outlook) Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) This position is responsible for supervising a team of air export coordinators, including hiring, training, and performance management. Preferred Qualifications A master's degree in transportation, logistics, international business, or a related field Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP) Experience in project management or process improvement initiatives Familiarity with industry-specific software and tools, such as CargoWise or Cargospot Language skills Fluent in English (oral and written) Computer Literacy Proficiency in Microsoft Office (Excel, Word, and Outlook) is required. Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay is: $67,000 - $85,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr Dsv Air & Sea SAU