Patient Care Coordinator

Patient Care Coordinator — Healthcare Advocacy / Specialty Pharmacy Access Overland Park, KS | Onsite | Full-Tim eOur client is a growing healthcare advocacy organization that helps patients access manufacturer-sponsored financial assistance programs for specialty medications. By coordinating between patients, healthcare providers, pharmacies, PBMs, and assistance programs, the organization helps reduce medication costs and improve access to treatment for people who need it most .We're looking for a Patient Care Coordinator to serve as a primary point of contact and advocate for plan members navigating the financial assistance process. You\'ll verify eligibility, coordinate communication across the healthcare ecosystem, document interactions in a CRM, track applications and medication shipments, and deliver a high standard of customer service in a fast-paced, high-volume environment . What You'll DoVerify member eligibility for financial assistance progra msAct as the primary contact and advocate for assigned patien tsCoordinate with providers, pharmacies, PBMs, and paye rsDocument all case activity accurately and prompt lyManage a high volume of active cases and follow-u psTrack medication shipments and confirm recei pt What We\'re Looking For2+ years of customer service or healthcare support experie nceComfortable with high call volume and multitask ingStrong documentation habits and attention to det ailPharmacy technician, insurance verification, prior authorization, or specialty pharmacy background a p #J-18808-Ljbffr