Administrative Assistant

Salary: See Position Description
Location : 111 East Second St, Clayton, NC
Job Type: Full-time
Job Number: 26-00952
Department: Community Development
Division: Development Services
Opening Date: 07/06/2026
Closing Date: 7/17/2026 11:59 PM Eastern


Description
* Salary Grade SG 106* * Recruitment Salary Range: $45,354.00 - $56,645.00*

** Salary offered will be determined based on directly related experience **

* Work Location is Town Hall Clayton, NC (Johnston County) *
The Town of Clayton is seeking applicants for a Administrative Assistant for the Development Services Division , within the Community Development Department. The Town of Clayton employs more than 340 full-time staff in areas including police, fire, and electric utilities. The Town of Clayton also offers a range of PT positions including positions in Parks & Rec, Library, and Cultural Arts.

The Town of Clayton is the fastest growing town in Johnston County, which is the fastest growing county in the State of North Carolina. The vision for the Town of Clayton includes a thriving town where growth contributes to the quality of life enjoyed by long-time residents and newcomers alike; easy access but with an atmosphere that feels smaller than it is; a system of parks and greenways that connect people and places; neighborhoods with a variety of quality living options; a town that offers opportunities for people to live, create, shop and eat; a bustling and historic downtown, and businesses that are successful, growing, and investing in the community.

Duties & Responsibilities
This position performs a variety of administrative, customer service, and office support duties in support of the Development Services Division within Community Development. The position supports daily permitting, development review, customer service, records management, and departmental coordination functions. Duties performed may include preparation of documents and reports, composition of memos and letters, use of office technology, compiling records, organizing and maintaining files, posting information, answering phone calls from the general public, greeting, referring, and assisting visitors, applicants, contractors, residents, staff, mail distribution, photocopying, scanning and others.

• Provides administrative support to Community Development, including permitting, development review, inspection-related coordination, and customer service functions.
• Assists with permit and development tracking, recordkeeping, and related administrative processes.
• Working knowledge of data collection and storage to compile, assimilate, and organize printed and electronic information.
• Answers telephone and greets visitors; processes requests for assistance; directs calls or visitors to the best sources for information; and gives information based on the type of request.
• Provides customer service to citizens as related to the department's services, reports and programs, processes and routes daily mail and packages.
• Takes messages and returns phone calls, screens and routes documents and phone calls.
• Searches and prints data by entering appropriate details into permitting, records management, and other departmental software systems.
• Interacts and assists other departments, outside organizations and members of the public to support timely and accurate processing of Development Services requests.
• May assist other staff with program and office support functions.
• May coordinate or assist with the work of others; Provides back-up to other staff in their absence.
• Performs other related duties as assigned.

Special Requirements, Education & Experience

• An average knowledge of business English, mathematics and legal formats and terms.
• Working knowledge of modern office procedures and related office information technology equipment, software, and peripherals.
• Working knowledge of office practices and procedures.
• Proficient in the use of Microsoft Office applications.
• Working knowledge of arithmetic, grammar, spelling, and vocabulary.
• Working knowledge of word-processing and spreadsheets.
• Skill in the operation of a computer, scanner, copier, fax machine, typewriter, or other office equipment.
• Ability to promote a professional and positive image to citizens, outside agencies, and community groups.
• Ability to be tactful and courteous.
• Ability to follow oral and written instructions and procedures.
• Ability to enter data with accuracy at a satisfactory speed.
• Ability to use automated systems and technology in performing the duties assigned.
• Ability to establish and maintain effective working relationships with the general public and other employees.
• Ability to keep sensitive and internal information sure and confidential as required.
• Ability to maintain internal and external contacts for work coordination.
• Working knowledge of marketing applications.

Education and Experience

• High School Diploma or GED required.
• Some experience utilizing and operating computers and experience in working with the general public.

OR

Depending on the position, the Town may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

* SUBMIT OFFICIAL APPLICATION USING THE TOWN'S CAREER WEBSITE*

If you have technical issues submitting your application, please call the NEOGOV (governmentjobs.com) Help Line at View phone number on click.appcast.io. If there are any questions about this posting, other than your application status, please contact the Human Resources Office. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. To check the status of your application, please log on to your NEOGOV account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. Normal processing time for applications is 30-45 days from the closing date of the posting.

To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. Degrees must be accredited by the U.S. Department of Education. Transcripts and degree evaluations may be uploaded with your application. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resume's on the on-line application) WILL NOT be used for screening for qualifying credit. "See Resume" or "See Attachment" WILL NOT be accepted in lieu of completing an on-line application form. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Applicants may be subject to a criminal background check. Effective October 1, 2025, in accordance with North Carolina state law, all applicants for positions that involve working with children in any capacity are required to undergo criminal history record checks conducted by the North Carolina State Bureau of Investigation (SBI). Credit and motor checks are required for some administrative, finance and operational positions. Applicants will be required to take and pass a Pre-Employment Drug and Alcohol screen once they are verbally given a conditional offer of employment. Depending on the position, employees may be subject to random drug and alcohol screens throughout their employment. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA).


Town of Clayton employees enjoy many benefits including a retirement pension plan, 401K membership, Paid Vacation, Sick and Holiday Leave, State Health Plan, and various other benefits. Benefits information can be found by going directly to the Town of Clayton website at:
When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills & abilities, internal equity and budgetary considerations pertinent to the advertised position. The Town of Clayton is an Equal Opportunity Employer. Hiring salary will not exceed hiring pay range unless approved by the Town Manager.
Applications may be reviewed to determine if applicants education and experience is more applicable to other vacant positions within the Town.
01


Please describe your experience providing administrative support in an office setting.In your response, include the type of office environment you worked in, the duties you performed, and your level of experience with tasks such as scheduling, data entry, document management, answering phones, and assisting staff or customers.
02


This position will require strong organizational skills and attention to detail. Please describe how you stay organized when managing multiple tasks, deadlines, emails, documents, or customer requests at the same time.
03


Development Services regularly interacts with residents, contractors, developers, design professionals, and other members of the public. Please describe your experience greeting, assisting, and communicating with customers in person, by phone, and by email. How do you handle a customer who is frustrated or confused?
04


Please provide an example of a time when you had to problem-solve at work.What was the situation, what steps did you take to resolve the issue, and what was the outcome?
05


This position may require multitasking in a fast-paced environment while maintaining professionalism and accuracy. Please describe your comfort level with multitasking and provide an example of how you have successfully handled competing priorities.
06


Are you willing to accept the position if offered at the recruitment salary range at: $45,354.00 - $56,645.00?

• Yes
• No

Required Question