Advancement Services Coordinator

Advancement Services Coordinator The Advancement Services Coordinator is a member of a dynamic team that collaborates to provide high-quality services and support to Advancement staff, alumni, donors, and other stakeholders. This position serves as a Data Steward for the Advancement database and supports Benedictine College's fundraising objectives through accurate data management, reporting, and constituent record stewardship. The successful candidate will thrive in a fast-paced, customer-focused environment and demonstrate strong analytical skills, attention to detail, persistence, initiative, and a commitment to data integrity. Essential Functions Communicate effectively, both verbally and in writing, with key stakeholders. Train colleagues on the efficient and consistent use of Raiser's Edge. Utilize a consultative approach when working with colleagues to identify and provide information needed to support both short-term objectives and long-term success. Provide database and administrative support in the daily operation of the Advancement Office, including: Process gifts accurately and in a timely manner. Create, update, and inactivate constituent records. Perform database maintenance, updates, and record cleanup. Develop complex queries, exports, and reports. Generate mailing lists and data extracts. Prepare routine reports for department leadership and other stakeholders. Reconcile discrepancies across systems and databases. Import and export data to and from Raiser's Edge. Run mail merges for monthly pledge reminders and other Advancement communications. Maintain updated constituent addresses through NCOA processing. Process event registrations and related data entry. Scan and maintain gift documentation. Attach and maintain supporting documentation within constituent records. Support Alumni and Advancement events as needed. Perform other duties as assigned. Requirements Departmental Expectations Maintain a professional, positive, and respectful attitude. Uphold strict confidentiality regarding donor, constituent, and College information. Demonstrate effective time management and organizational skills. Take ownership of assigned projects through completion. Apply data management principles to ensure information is accurate, complete, and consistent. Communicate effectively and collaborate with key stakeholders. Position Qualifications Competency Statements Demonstrated proficiency with Raiser's Edge (Database View and NXT), Virtuous, or another fundraising CRM system. Experienced user of Microsoft Excel, including advanced functions such as filters and sorting Strong analytical, organizational, and problem-solving skills. High attention to detail and commitment to data accuracy. Ability to manage multiple priorities while meeting deadlines. Experience with Omatic, HubSpot, Microsoft Office, SharePoint, and MarketSmart is preferred. Education Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or an equivalent combination of education and experience. Experience Two or more years of experience working with Raiser's Edge, Virtuous, or a comparable Fundraising CRM system. Knowledge of fundraising principles and practices Physical Demands Physical Abilities Stand F Walk F Sit F Handling / Fingering F Reach Outward O Reach Above Shoulder O Climb O Crawl Squat or Kneel O Bend O Push / Pull 12 lbs or less F 13-25 lbs O 26-40 lbs O 41-100 lbs N Lift /Carry 10 lbs or less F 11-20 lbs O 21-50 lbs O 51-100 lbs N Over 100 lbs N N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) EOE