Senior Product Manager

Location: New York City (Hybrid) or Atlanta, GA (Remote) Reports to: VP of Product About Curacity Curacity is a hospitality technology company building a two-sided marketplace that connects travel brands with the publishers and content creators whose editorial authority drives discovery. The platform coordinates original editorial content across an independent creator network and measures the outcomes that content produces — for both human audiences and AI systems. Curacity VISTA turns authoritative media visibility into measurable demand for hotels, cruise lines, and destinations. VISTA AI helps customers understand and improve how their brands appear in AI-generated travel recommendations — measuring signals such as mentions, citations, topics, sentiment, and competitive position — and provides the intelligence that determines which editorial coverage should be created next. The Opportunity Curacity is seeking a Senior Product Manager to own VISTA AI. This is a senior individual-contributor role responsible for the product strategy, roadmap, customer experience, adoption, and retention of VISTA AI, including its intelligence and matching capabilities. You will report to the VP of Product and lead through influence across engineering, data science, design, customer success, sales, marketing, and Curacity's media organization. VISTA AI already provides customers with visibility into how their brands appear across AI-driven travel discovery. Your mandate is to make that visibility increasingly credible, useful, and connected to action — turning signals into the systematic matching logic that determines which publishers cover which hotels on which topics, replacing today's manual process with product-driven intelligence. You will partner closely with an AI Data Analyst who will investigate signals, develop measurement methodologies, and evaluate which inputs are meaningful. Your job is to connect that research to customer problems and commercial outcomes: deciding what Curacity should build, how customers should experience it, and whether it is driving sustained value. Curacity's competitive distinction is not measurement alone. Most AI visibility tools stop at reporting. Curacity connects measurement to an editorial network that can actually change the numbers — and this role owns the intelligence that makes that connection work. What You'll Own Define and communicate the product vision, strategy, and roadmap for VISTA AI and its intelligence layer. Own the product lifecycle from customer discovery and prioritization through delivery, launch, adoption, measurement, and iteration. Own the systematic matching logic that determines which publishers and creators cover which hotels on which topics for VISTA AI — replacing manual matching with product-driven intelligence. Build the product that surfaces topically relevant, curated content opportunities to the right creators, informed by hotel profiles, topic gaps, and performance history. Establish a deep understanding of the needs and workflows of hotel marketers, commercial leaders, revenue teams, destinations, cruise lines, and other VISTA AI users. Evolve the existing visibility layer — measuring how hotel brands appear in AI recommendations across ChatGPT, Perplexity, Google AI Mode, Gemini, and other systems — into a product customers trust and engage with repeatedly. Translate customer questions such as "Where are we visible?", "Why are competitors outperforming us?", and "What topics need editorial attention?" into product capabilities. Partner with the AI Data Scientist to define, test, and validate signals, methodologies, benchmarks, and product hypotheses. Define requirements for dashboards, benchmarks, alerts, competitive intelligence, and recommendation-rate reporting. Lead initiatives to improve onboarding, activation, feature adoption, engagement, retention, and expansion. Develop a structured customer-feedback program in partnership with customer success and sales. Define and monitor product KPIs, identifying where customers disengage and leading improvements to the experience. Partner with go-to-market teams on positioning, packaging, launches, customer education, and sales enablement. Maintain a clear view of how hotels are monitoring and improving AI visibility — understanding the competitive landscape not just at the feature level but at the thesis level, since most competitors are measurement-only and Curacity's value is connecting measurement to the editorial network that moves the numbers. Required Qualifications Five or more years of product-management experience, including meaningful ownership of a B2B data, analytics, intelligence, measurement, or AI-enabled product. Familiarity with generative-engine optimization, LLM evaluation, recommendation systems, citations, sentiment analysis, or AI-monitoring products. Experience with two-sided marketplaces, particularly products where matching quality is a core differentiator. Experience taking complex data and turning it into clear, actionable customer experiences. Strong product judgment, especially the ability to distinguish an interesting analytical finding from a valuable product capability. Experience partnering with data scientists and engineers on experimentation, signal development, data quality, recommendations, ranking, or machine-learning products. Experience building or owning systematic matching, recommendation, or optimization logic — products where the software makes allocation or prioritization decisions that previously required manual judgment. Strong analytical fluency and comfort making decisions with incomplete or noisy data. Strong customer-discovery skills and a willingness to engage directly with users throughout the product lifecycle. The ability to communicate complex technical concepts clearly to commercial, operational, and executive audiences. Comfort working in a fast-moving environment where the underlying technology and customer expectations are evolving quickly. Required Experience A track record of improving adoption and retention for a recurring-revenue software product. Experience taking complex data and turning it into clear, actionable customer experiences. Strong product judgment, especially the ability to distinguish an interesting analytical finding from a valuable product capability. Experience partnering with data scientists and engineers on experimentation, signal development, data quality, recommendations, ranking, or machine-learning products. Experience building or owning systematic matching, recommendation, or optimization logic — products where the software makes allocation or prioritization decisions that previously required manual judgment. Strong analytical fluency and comfort making decisions with incomplete or noisy data. Experience defining product metrics, evaluating funnels and cohorts, and using qualitative and quantitative evidence to prioritize work. Strong customer-discovery skills and a willingness to engage directly with users throughout the product lifecycle. The ability to communicate complex technical concepts clearly to commercial, operational, and executive audiences. Strong cross-functional leadership and the ability to create clarity without relying on formal authority. Commercial orientation and an understanding of how product decisions affect retention, differentiation, expansion, and revenue. Comfort working in a fast-moving environment where the underlying technology and customer expectations are evolving quickly. Familiarity with generative-engine optimization, LLM evaluation, recommendation systems, citations, sentiment analysis, or AI-monitoring products. Experience with two-sided marketplaces, particularly products where matching quality is a core differentiator. Preferred Experience Experience in hospitality, travel, media, marketing technology, advertising technology, search, or competitive intelligence. Experience building products that connect upper-funnel activity with transactions or revenue. Experience designing customer experiences around probabilistic data and explaining uncertainty. Familiarity with hotel marketing, distribution, revenue management, or property-management-system data. What We Offer Curacity offers a competitive package which includes base salary, equity, and comprehensive benefits, including: Healthcare: Comprehensive medical and dental insurance plans, long-term disability policy, generous company contribution Retirement: 401(k) match – up to 4% of your total eligible compensation matched dollar-for-dollar (US-based employees) Flexibility: Hybrid Work for NYC-Based Roles: Virtual (2 Days); In-office (3 Days); Multiple “work from anywhere” periods/year PTO: Generous PTO policy, in addition to 10+ public holiday closure dates Wellness: $100 monthly stipend for health and wellness-related activities Recognition: Birthday, anniversary, and other everyday surprises and gifts to recognize the hard work of our team members Culture: Casual, collaborative (and dog-friendly!) work environment in the heart of Flatiron with CWJ cold brew on tap Curacity is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, including pregnancy, childbirth, or related medical conditions, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. We encourage candidates of all backgrounds to apply and provide reasonable accommodations for individuals with disabilities during the hiring process, upon request. #J-18808-Ljbffr