IT Field Specialist

The Opportunity The Field Technology Specialist is an IT professional responsible for coordinating and executing the mobilization, deployment, support, and lifecycle management of IT equipment and infrastructure across construction site locations. Based in the DFW office and traveling extensively to active and new project sites, this role ensures construction teams have reliable, properly configured technology from site startup through ongoing operations. The position serves as the primary liaison among the internal IT Help Desk team, construction stakeholders, local contractors, equipment providers, and other vendors, while managing field technology assets, vendor relationships, service contracts, issue resolution, and status communication. Location: IT Field Specialist DEPADM The Opportunity The Field Technology Specialist is an IT professional responsible for coordinating and executing the mobilization, deployment, support, and lifecycle management of IT equipment and infrastructure across construction site locations. Based in the DFW office and traveling extensively to active and new project sites, this role ensures construction teams have reliable, properly configured technology from site startup through ongoing operations. The position serves as the primary liaison among the internal IT Help Desk team, construction stakeholders, local contractors, equipment providers, and other vendors, while managing field technology assets, vendor relationships, service contracts, issue resolution, and status communication. What you will do? Site Mobilization & Technology Readiness Lead the mobilization and demobilization of IT equipment and technology services for new, active, and closing construction sites. Assess site technology requirements and coordinate the setup, configuration, testing, and readiness of computers, monitors, printers, networking equipment, connectivity solutions, phones, conference room technology, and related accessories. Travel to construction sites to complete installations, resolve escalated issues, verify infrastructure readiness, and provide hands- on technical support when remote or local support is not sufficient. Develop and maintain site technology checklists, equipment standards, support documentation, and repeatable mobilization procedures. Field Technology Support & Issue Resolution Serve as the primary field services point of contact for construction teams, providing timely status updates, communicating risks or delays, and coordinating solutions with internal IT resources and external partners. Troubleshoot and resolve complex hardware, software, connectivity, peripheral, access, and end-user technology issues across field locations. Partner with network, infrastructure, security, applications, and Help Desk teams to diagnose issues, implement standards, and elevate problems requiring specialized support. When not traveling, work from the DFW office as part of the Help Desk team, supporting users, handling escalated service requests, assisting with equipment preparation, and contributing to broader IT support priorities. Asset, Vendor & Contract Management Maintain accountability for IT assets assigned to construction sites, including deployment records, inventory accuracy, transfers, replacements, returns, secure storage, and disposition coordination. Engage and coordinate qualified local contractors and vendors when on-site support is required, providing clear scopes of work, scheduling services, monitoring progress, and validating completion. Manage vendor relationships and support IT equipment and service contracts, including obtaining quotes, coordinating purchases or rentals, monitoring service delivery, reviewing invoices, and addressing performance concerns. Maintain vendor contacts, service records, asset documentation, and contract-related information needed to support field operations. Operational Improvement & Leadership Identify recurring field technology issues and recommend improvements to equipment standards, deployment practices, vendor coverage, support processes, and construction site readiness. Provide day-to-day guidance and functional leadership for field technology activities and help establish a scalable field services capability that may support future team growth. Coordinate priorities across multiple construction site locations while maintaining clear communication, timely follow-through, and alignment with broader IT support objectives. Perform other duties and technology initiatives as assigned. Required Qualifications 5+ years of progressive experience in IT support, desktop support, field services, infrastructure support, or a related technical role. Experience coordinating technology deployment or support across multiple locations. Experience working directly with vendors, contractors, or third-party service providers Progressive experience in IT support, desktop support, field services, infrastructure support, or a related technical role, including experience resolving issues beyond entry-level Help Desk support. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent combination of education and relevant experience may be considered. Valid driver's license and ability to meet company travel requirements. Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or equivalent are preferred. Hands-on experience deploying and troubleshooting end-user devices, peripherals, network connectivity, printers, telecommunications, and common workplace technology. Experience coordinating vendors, contractors, equipment providers, or third-party technical services across multiple locations. Experience with IT asset management, inventory control, equipment lifecycle processes, and documentation. Working knowledge of Microsoft 365, Windows operating systems, endpoint hardware, ticketing systems, remote support tools, and basic networking concepts. Ability and willingness to work primarily from the DFW office when not traveling and to travel approximately 70% to construction site locations. Preferred Qualifications Experience supporting remote, field-based, construction, industrial, or distributed work environments preferred. Contract administration, purchasing, quote review, or vendor performance management experience preferred. Industry certifications such as CompTIA A+, Network+, Microsoft, ITIL, or equivalent are preferred. How We Support You We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future. Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions. Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well-being. Security and peace of mind – Life and disability insurance programs that provide protection when it matters most. Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs. Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work-life balance. Investing in your growth – Education assistance and tuition support to help you build skills and advance your career. Planning for the future – Retirement and savings programs that help you achieve long-term financial confidence. Come build with us At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners. What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter. Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here. Equal Opportunity Statement Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact View email address on click.appcast.io #J-18808-Ljbffr Integra