Business Analyst Pharmacy & Retail Ops

Job Summary:

As a Business Analyst, Pharmacy Administration & Services, you will analyze and support pharmacy operations, programs, and special projects to improve the patient and team member experience while maximizing efficiency. You will analyze data and coordinate initiatives to deliver incremental prescription volume through cross-functional partnerships across the Support Center. You will support Rx modernization and technology enhancements by gathering requirements, mapping processes, creating field documentation, and ensuring solutions meet user needs.

Job Responsibilities:

• Responsible for collecting and summarizing data that will assist Pharmacy and Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs.
• Develops and maintains a comprehensive understanding of business processes and practices pertaining to all aspects of Pharmacy and Retail Operations within the Retail Hub.
• Analyzes corresponding data to effectively recommend system and operational procedure changes, enhancements, development of functional specifications or interface opportunities with costs and or return on investment summarized.
• Serves as operation point of contact for various projects to drive project execution. Communicates relevant project information to stakeholders, both corporately and in the field.
• Collects, analyzes, makes specific recommendations, and presents information pertaining to proposed programs to meet the business and strategic goals of Pharmacy and Retail Operations and Company.
• Plans, designs and deploys appropriate reports and tools.
• Collaborates across Pharmacy and Retail Operations, IT, legal and regulatory, process improvement teams, and others, to develop operational solutions.

About Walgreens
Founded in 1901, Walgreens ( proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s degree OR High School Diploma/GED and 3 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
• Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s degree and at least 2 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions; OR, High School Diploma/GED and 5 years of experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Retail Pharmacy Experience.

We will consider employment of qualified applicants with arrest and conviction records.

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $65000 - $113,750.00 / Salaried